Job Description

Location: Newbury or London (Hybrid*)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week - Monday to Friday

*Hybrid - At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our \xe2\x80\x9cOffice in a Box\xe2\x80\x9d home working kit will provide you with everything you need, no matter where you are.

Who We Are

We\'re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn\'t just a buzzword, it is core to who we are as a company. We\'re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

BT\'s decision to close its PSTN Network by December 2025 is the catalyst for a profound technology and market change in the UK. It will require every business customer in the UK to look at their existing voice and broadband estate and determine the right solution for them in an All IP world. This represents a risk and an opportunity for Vodafone Business. We have \xc2\xa3100m of revenue based on broadband and line rental products that depend on BT\'s legacy PSTN infrastructure. But with
10% market share in the fixed market in the UK, we also have the opportunity to take share from our competitors, in particular BT. The Product & Propositions teams is accountable to the Business Director in the UK for ensuring we have robust plans to support the effective and timely migration of our existing base of connections and revenue, but also to support our ambition to acquire new customers as a result of the All IP transition.

What you\'ll do

The Senior Programme Manager - All IP Programme will be accountable to the Head of Product & Propositions for building and leading the team to oversee the success of the All IP programme. In particular, this means:

• Developing migration plans for our broadband and line rental base underpinned by robust data, funded and interlocked with sales segments, delivery and operations teams.
• Tracking and overseeing execution of base customer migrations in line with BT\'s timeline, and with the financial and operational objectives of the programme

The position requires a highly experienced delivery management professional with a mix of relevant SME, industry and leadership experience, an ability to flex between the strategic and the operational, excellent verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, agile, team-oriented environment. Critically, the successful candidate will have the credibility and leadership skills necessary to manage a large virtual team across multiple functions, and the drive and determination to deliver a challenging but rewarding goal.

• Provide the transformation, operational and people leadership required to mobilise and deliver business critical transformation programme
• Lead the end-to-end delivery of assigned projects and programmes across channels, segments and delivery functions to time, cost and quality
• Delivering the agreed business outcomes
• Providing timely, clear and transparent visibility of progress
• Ensuring high cross-functional stakeholder satisfaction
• Driving programme mobilisation, including requirements definition, programme governance, expenditure and Technical/ Functional Expert resource allocation
• Ensuring that the appropriate structures are implemented to enable effective execution: relevant propositions and journeys including design & requirements, solution development, test, solution launch, assurance & oversight, financial tracking, delivery and resource planning, as well as the management of change, risk & issues and dependencies
• Working with stakeholders across the delivery to ensure they have the support required to deliver to time, cost and quality
• Implement governance structure and manage/escalating issues to the SteerCo and other fora TBD
• Embed best practice and consistent ways of working across delivery execution; maximise lessons learnt and create a culture of continuous improvement. Identify thematic challenges to delivery and support the CoE community in seeking their resolution

Who you are

• Highly experienced delivery management professional
• The credibility, and leadership skills necessary to lead and develop a business critical programme
• Ability to flex between the strategic and the operational
• Highly developed verbal and written communication skills; ability to influence and operate at the senior management level
• High level of energy and flexibility to get things done and thrive in a fast-paced, agile, team-oriented environment
• Telecommunications industry experience
• Degree educated or equivalent industry experience
• Project / Programme Management accreditations: MSP Practitioner, Prince 2, AOM, PMI, APMP
• Telco experience
• SAFe certified or detailed knowledge (desirable)

Worried that you don\'t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

#LI-Hybrid

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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