Job Description

A unique opportunity for a Property Manager to play a key role in the management of a rental portfolio. All of the blocks of apartments range from 20 units in a block to 200 plus. The buildings are located in attractive locations with strong and stable demand from tenants.

You will work in conjunction with our Head of Property Management and Client\'s Asset Management team, the role will be primarily focused around the management of a portfolio of residential buildings, including both tenancy management and building management.

We are looking for someone to take ownership of their allocated portfolio and work autonomously to deliver optimal performance. Previous property management experience is essential, and ARLA or IRPM qualifications are preferable. Our Client\'s property fund has acquired 31 buildings totalling 1,900 residential dwellings in just under two years, they are now looking to purchase a further seven blocks totalling around 800 units. Our Client\'s ambition is for continual growth to achieve significant scale. This presents a significant opportunity for strong performers to expand their knowledgebase, skillset and enhance their career.

Main Duties

Regular management and approval of invoices.

Credit control support.

Management of possession proceedings.

Valuation support.

Processing of maintenance requests via Fixflo, including initial fault triage before assigning to a contractor.

Responding to tenancy queries via email, phone, website enquiry etc.

Management of end of tenancy process.

Management of void period repairs, refurbishment, cleaning, utilities and council

tax bills.

Ensuring keys and access codes are available and maintained for all units.

Liaison with the lettings team to ensure a smooth handover between tenancies.

Ensuring all required certificates are renewed (Gas Safety, EICR, EPC).

Onboarding and handover of new acquisitions.

Monthly site inspections of all managed buildings.

Implementation of improvements identified on-site inspections.

Putting forward of recommendations to asset management for upgrades and

improvements.

Management of PPM schedules.

Ensuring bills are paid for communal utility supplies.

Responsibility for ensuring compliance with all statutory requirements.

Review of risk assessments and implementation of action points.

Supporting any Property Management activities of the business where required.

Skills, Knowledge and Experience

A positive attitude and a willingness to learn and adapt as processes are improved and amended.

Strong time management capabilities, and ability to manage a dynamic workload.

Customer service focus; willing to go above and beyond to resolve issues.

Ability to stay calm under pressure.

Confidence to come forward with improvement suggestions and feedback.

Willingness to travel to visit properties and attend meetings.

Full UK driving licence preferable.

Good written and spoken English.

Strong IT skills essential.

Microsoft Office literate.

Web/email literate.

Literate and numerate.

Deverell Smith