Job Description

Payne Lettings is a well-established, family-run property company with over 30 years of experience in the industry. As landlords and property managers, we own and manage a growing portfolio of residential properties across the region. Our focus is on purchasing, renovating, and renting homes on long-term leases, with an emphasis on providing quality living spaces and excellent tenant care.

We're currently looking for a

Property Management Assistant

to join our dedicated team. This is a fantastic opportunity for someone who is organised, proactive, and interested in the property sector.

Key Responsibilities:

Managing the day-to-day administration of tenancies, including contracts, renewals, and compliance documentation. Acting as the primary point of contact for tenants, addressing inquiries and resolving issues promptly. Ensuring all properties meet current legislation requirements and maintaining compliance records. Coordinating property maintenance requests and liaising with contractors as needed. Supporting the team in maintaining accurate records of the property portfolio. Organising paperwork efficiently Assisting in the day-to-day management of our rental properties Coordinating legal compliance documents, including EPCs, EICRs, and Gas Safety Certificates

Requirements:

0-2 years minimum of experience in property management, lettings, or a related field Basic understanding of property compliance (EPCs, gas certs, etc.) Strong organisational and administrative skills Comfortable using spreadsheets (Excel or Google Sheets) Excellent communication and people skills A proactive, can-do attitude and the ability to work independently

ARLA-regulated

or studying toward a property qualification is advantageous, but not essential Full UK driving licence and access to your own vehicle (essential)
Job Types: Full-time, Permanent

Pay: 22,880.00-25,000.00 per year

Schedule:

Monday to Friday
Experience:

Property Management: 1 year (required) Customer service: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person