Job Description

Do you have experience using databases and GIS software? Do you have excellent decision-making, reporting, and communication skills? If so, we have a great opportunity for you to join our Household Properties team as a Data Property Technician.

This role offers a hybrid of office and home working (the option to work part of your week from home becomes available after completion of an initial training period), but you can also choose to work full time in the office if that is your preference.

What you\'ll do

Here in the Household Properties team, we are responsible for the property and meter data for 2.9 million customers across the South West of England.

As a Data Property Technician, you will process asset data for all new water and sewerage connections alongside changes to existing property and meter records.

These records are used by Wessex Water, our domestic billing company Pelican and non-household retailers to support our customers.

You will be responsible for:

• processing and reviewing data for the new connections process
• undertaking, monitoring, reporting and coordinating the daily processing of property and meter data from around the company as well as external sources
• maintaining existing data within customer billing, meter reading and GIS to required data standards
• using specialised GIS software to analyse and report on asset data
• ensuring that performance targets set both internally and externally are met
• communicating with various stakeholders to resolve queries and investigate billing arrangements.

What you\'ll need

We are looking for a highly organised individual who has excellent attention to detail and accuracy. You will be self-motivated, use your own initiative, successfully work under moderate supervision, and communicate confidently with other team members and colleagues throughout the company.

Ideally, you\'ll have:

• experience using Microsoft Excel, Access, Outlook, Teams and SQL query tools
• experience working with large data sets
• experience working towards performance targets
• an awareness of the water industry.

What you\'ll receive

• Total pension contributions up to 20%.
• Career progression and professional development opportunities.
• 25 days\' holiday rising to 28 with length of service.
• The opportunity to buy up to ten days\' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary.
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A \xc2\xa31,000 referral fee if you recommend someone to work for us.

Who we are

We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.

The work we do goes beyond providing an essential public service. We also aim to have a positive impact on the communities we serve and the natural environment.

Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us! You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.

We also continue to promote diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

This is an exciting opportunity to join us and if you would like to be part of our journey, we would love to hear from you. Please do not hesitate to let us know about any additional support you may need.

Sound interesting? Apply to start your application.

Wessex Water