Job Description

An exciting opportunity has arisen within NWSSP to be part of the smartcard team project. The Smartcard project is part of the EPS Electronic Prescribing Services project delivering smartcards to all Pharmacies & GP Practices in Wales



The successful candidate with work within a team of RA agents within NWSSP providing training and support to pharmacies & GP practices in Apply for Care ID and Care identity Management whilst updating relevant trackers and dealing with day-to-day queries. The ability to work in a fast-paced environment whist working within a team environment is essential



At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.



Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.



We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.



Excellent customer service is something we strive for, for both our internal and external customers.



Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/



NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac