Job Description

About Iglu Why You'll Love Working Here

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At Iglu.com, we're more than just a travel company -- we're the UK's leading online cruise retailer, and we're redefining what it means to book a cruise in the digital age.


Working at Iglu means:

Flat structure, real impact

- Your ideas matter. Everyone contributes, and you'll see the results of your work fast.

Cruise perks & travel love

- We're in the business of adventure, and you'll feel it.

Smart, supportive people

- Join a talented, close-knit team that genuinely enjoys solving hard problems together.

Room to grow

- We're on a transformation journey, and there's huge opportunity to shape the future with us.

Training and development

- Paid for training, conferences and certification e.g. AWS Certs.

We combine a

passion for travel

with a

love for technology

, delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising -- all while keeping things collaborative and fun.

What you will be doing and why it matters

=============================================


We're embarking on a major enterprise initiative to

integrate Salesforce Marketing Cloud, Sales Cloud, and Data Cloud

into our business operations -- creating a single, unified platform for customer engagement, data insight, and commercial enablement.


This is a

large and complex program

for Iglu, delivered in close partnership with an external delivery partner and involving deep coordination with multiple internal functions. It's a

transformational change

, and we need a Project Manager who can lead with confidence, clarity, and control.


This isn't just another CRM upgrade -- it's a

core transformation initiative

that will shape how Iglu engages with its customers and operates its commercial engine. You'll be at the centre of a change that touches nearly every team in the business.

Who will I be working with?

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Directly with our Salesforce delivery partner and their consultants Internal teams spanning engineering, data, sales, marketing, and operations Report to the Director of Engineering with close alignment to executive sponsors Liaise with architecture and product teams for technical and business context

What You'll Be Doing

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Own end-to-end delivery of the Salesforce integration program Manage the relationship with 3rd-party vendors, integrators, and Salesforce consultants Coordinate across internal teams (IT, marketing, sales, ops) to align milestones and business needs Track and manage delivery plans, RAID logs, dependencies, and change requests Run governance: stand-ups, steering meetings, status updates Ensure alignment between Salesforce technical delivery and broader business outcomes

What we are looking for

===========================

Strong experience delivering

large enterprise software programs

Proven track record of managing

third-party vendors and system integrators

Hands-on familiarity with

Salesforce

projects, or similar CRM/MarTech platform integrations Excellent communication and stakeholder management at multiple levels * Highly organised, delivery-focused, and calm under pressure