Job Description

We are looking for a Project Lead for Clinical Systems to join our team at Cygnet.


Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.


Working within the Programme Management Office, this role supports the management, administration, organisation, and completion of project actions, activities, planning, training, and testing. The Project Lead will liaise between different stakeholders and have ownership of the project plan in accordance with the department's governance framework and the direction set by stakeholders in each individual Project Charter. This role also involves promoting digital transformation and increasing operational efficiency.

Key Responsibilities

Project Coordination & Implementation:

Coordinate project activities, resources, equipment, and information. Monitor project progress using various tools, managing issues that may arise, and troubleshooting as required. Work with 3rd party consultants to test and track development progress. Collaborate with the Programme Management Office and work stream leads to remove blockers and ensure project progression. Coordinate activities and resources with Digital Services (DS). Configure systems (EPR and EPMA systems) during the implementation phase. Create and maintain clear and comprehensive project documentation (e.g., Charter, project plan, RAID, comms plan, Scope, Functional Spec). Attend regular calls with support partners to discuss project progress.

Change Management & Adoption Support:

Support teams through transition and transformation with ongoing assessments, training, and guidance. Support digital change within the region by promoting the business case for change. Support site users in adopting new IT systems or business processes. Understand adoption metrics, blockers to change, and adoption success criteria. Provide post-go-live system support during the monitoring phase before handing over to Business Systems for BAU support.

Training & User Engagement:

Support training courses across multiple sites and job profiles. Support IT system and new operational process training. Support users post-training to increase adoption of digital transformation initiatives.

Testing & Quality Assurance:

Collect data/use cases and prepare scripts for UAT, capturing and monitoring results. Understand current processes in terms of data flows, data quality, and data accuracy, demonstrating positive outcomes post-rollout. Develop solutions to operational problems using new IT systems and standard business processes. Measure site usage of systems and the accuracy of generated data.

Stakeholder Engagement & Communication:

Lead project meetings under the direction of the Programme Management Office. Run and coordinate tender activities for new software requirements in systems projects. Instil confidence in others and demonstrate cross-functional leadership. Be an engaging, self-assured, and motivational speaker.

Travel & Onsite Support

Travel to regional training centres and sites as needed, providing onsite support. Occasionally stay away from home if sites are too far to travel safely within a day

Why Cygnet? We'll offer you...

An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Health Cash plan Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP. 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the 'apply now' link below or send your CV to LenaStreet@cygnethealth.co.uk


Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.