Job Description

An exciting temporary opportunity has arisen for the role of Band 8a Programme Manager.

Juice Personnel are named a supplier on Crown Commercial Service\'s Non-Clinical Staffing framework (RM6277), supplying non-clinical staff across Yorkshire, the North East, and the North West through Lot 1 on the agreement.

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The Role

• To lead the creation of programme blueprints, planning of programmes and allocation of resources required across all projects
• To ensure that programmes and associated projects have robust governance arrangements in place with effective processes to identify and track programme benefits, track progress against milestones, risks and issues and interdependencies are identified and managed appropriately and the overall integrity and coherence of each programme is maintained
• To ensure the Trust\'s continuous quality improvement methodology is consistently used across all programmes and projects
• Enabling the appropriate and timely deployment of Trust corporate resources (informatics, finance, procurement, communications, clinical systems, human
• resources, organisational and business development) to the relevant work streams
• To develop programme stakeholder engagement and communications plans and co-ordinate all the communication activities for programmes, including working with the communications team to update and brief staff and other key stakeholders from across the organisation promoting success and achievements
• To develop effective reporting mechanisms and reporting processes across the programmes and projects that will include reporting to the senior boards and forums.
• To develop and work on long term strategic plans and initiatives that will support building the Trust\'s capability for continuous improvement, including providing service improvement/project consultancy, training, coaching and supporting Trust service managers
• To provide direction and supervision to other members of the team aligned to the programmes
• To lead and project manage identified projects as required and to provide project/service improvement consultancy and coaching to service project leads, using continuous improvement methodologies, tools and techniques (e.g., productivity improvement, LEAN, statistical process control
• To set, or as project consultant, support the setting of clear, deliverable and phased outcomes or projects and their work streams and where required manage their development and delivery to agreed timescales, including responsibility for budgets and quality standards
• To produce, or as project consultant, support the production of project documentation for each area of work; identify and incorporate key critical success factors and performance indicators, timescales, benefits and risk mitigation plans
• Direct and support the leadership of specific strategically aligned programmes/projects
• Lead and motivate programme/project teams providing practical consultancy and training across stakeholder groups, as needed to facilitate delivery
• Promote a positive organisational culture relating to service improvement, which promotes innovation, high quality and performance and involves a high degree of participation and ownership by staff
• Ensure effective communication channels are established to keep CCS staff informed of the service improvement activities, in order to enable them to fulfil the roles required of them
• Ensure the effective use and deployment of Improvement and Transformation team and corporate team resource, across all project work streams/subprojects
• Day to day line management of direct reports
• Facilitate and ensure the ongoing application and ownership of HR policies and procedures
• Participate in regular personal supervision and personal development reviews and identify individual training requirements
• Provide training relevant to own discipline to all business units involved in project
• implementation phase
• Finance and Performance
• Manage allocated budgets
• Ensure that programme benefits are realised, project deliverables/products meet the required quality standards and all key performance indicators are maintained as part of the change and transition management
• Ensure that targets set for finance and performance are reached and are sustainable
• Ensure that all service transformation activities are delivered to agreed standards within clinical and operational governance frameworks
• Translate and incorporate national guidance and standards into project outcomes
• Actively engage with colleagues to ensure that good evidence-based practice and research and development activity is used to inform all service transformation activity
• Initiate, develop and undertake audits using research methodology to evaluate the success of improving new services/transformation activities
• Responsible for ensuring colleagues collect evidence of performance, safety and quality indicators (particularly patient experience and outcome), and that this evidence is collated in a systematic and robust way

About You

• This role will require travel between CCS sites and attendance at external meetings as required
• Ability to travel across the county sometimes at short notice
• Satisfactory Criminal Records Disclosure
• The post holder must at all times carry out his/her duties with regard to Cambridgeshire Community
• Services NHS Trust Equal Opportunities Policy
• To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors and staff
• All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures
• This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust
• Educated to Master\'s Degree level or able to demonstrate management experience to this level
• Evidence of continuing professional development/education and learning
• Evidence of management development.
• Programme/project management qualification (e.g., PRINCE 2, Agile, MSP)
• Experience of successfully delivering large scale and complex programmes
• Experience of using process re-design tools such as Six Sigma, Kaizen and Lean to interrogate end to end processes
• Experience of building, maintaining and utilising successful relationships with staff at all levels in the organisation
• Experience of partnership working across organisational boundaries ensuring involvement of key stakeholders
• Programme and Project Management
• Working knowledge of QI methodologies and application of tools and techniques including data analysis.
• Business process analysis and improvement
• Human Resources management
• Excellent leadership skills
• Able to think strategically, set the direction and see the wider picture
• Ability to juggle conflicting priorities.
• Highly effective written, presentation and communication skills
• Ability to engage with a diverse range of audiences by using a variety of communication methods, tailored to meet the audiences\' different needs and expectations
• Ability to use tact, diplomacy, negotiation and persuasion particularly when dealing with challenging situations and supporting people through change and transformation
• Ability to communicate highly sensitive, complex or contentious information within a context of significant change
• Ability to motivate individuals and teams to improve performance and outcomes
• Cambridgeshire Community Services NHS Trust: providing services across Bedfordshire, Cambridgeshire, Luton, Norfolk, Peterborough and Suffolk
• Ability to understand and communicate the consequences of national developments
• Excellent organisational skills and ability to work under pressure to meet competing priorities
• Able to anticipate and respond rapidly to changing circumstances and priorities
• Ability to lead collaborative working across business units, corporate functions and organisational boundaries
• Ability to interpret and analyse highly complex data and facts and provide report with interpretations and recommendations
• Standard keyboard skills
• Excellent IT skills in MS applications, e.g., MS Word, Excel, PowerPoint, Internet and email
• Has a good understanding of the Safeguarding agenda
• Exhibits a drive, energy and enthusiasm to drive through and achieve end results and improvements
• Strong team player
• Aware of the range of emotions in self and others
• Demonstrates empathy for the concerns of others
• Listens to and understands directly and indirectly expressed feelings
• Encourages others to express themselves openly
• Manages strong emotions and responds constructively to the source of problems
• Shows respect for others\' feelings, views and circumstances
• Able to be courteous at all times and to respect individual\'s dignity, integrity, culture and religious beliefs
• Resilient and high tolerance to pressure; in highly stressful situations keeps own feelings in check, takes constructive action and calms other down; has a range of mechanisms for dealing with stress, can recognise when to use them and does so
• Listens to personal comments without becoming defensive
• Has a balanced understanding of self and others
• Has a realistic knowledge of personal strengths and areas for development
• Can demonstrate flexibility of approach when working with complex issues and challenging circumstances
• Flexible approach to working hours and practices

Benefits

• Temp role until December 2023

Frequently Asked Questions

It\'s an age-old myth that recruitment agencies charge candidates. Our services to candidates are completely free of charge. We offer CV writing, career advice, interview preparation (and more), and we don\'t charge you a penny!

Yes, absolutely, and we recommend you do so to ensure you\'re getting your name out there. What we do ask is that you\'re honest with both parties. Keep everyone informed of all your job activities, and there should be no issues in doing this.

Juice Personnel is a reputable recruitment agency with over 60 years of combined professional experience among our consultants. Our in-depth market knowledge is second to none, and our links with local businesses cover the whole of West Yorkshire, giving us access to hundreds of available opportunities. We will fully manage your application and can offer advice, guidance, or a friendly chat should you need us to!

No, no and no! We pride ourselves on meeting every single candidate we work with. Any recruiters worth their salt will do the same! It\'s our professional duty to ensure that we match the right people to the right business, and there is no way we can do this without meeting you first. We also NEVER send your details anywhere without getting your consent first.

We receive hundreds of CVs daily, so it\'s physically impossible to reply to every candidate. We reach out to as many people as possible, but we state in our adverts that if we haven\'t contacted you within 48 hours, you can assume your CV wasn\'t shortlisted. If in doubt - pick up the phone. We\'re always happy to talk about recruitment.

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