Job Description

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit .

Responsibilities

The Trainer will conduct supervisory, management, nontechnical, and light technical skills training sessions for internal staff & external lottery retailers.

• Schedule retailers for classroom or in-store training
• Create/Maintain training script for classroom and in-store training

• Script for GT1200, Compact Lottery Terminal, Gemini, and all peripherals
• Update script as new games or enhancements are made to games
• Update script to reflect changes in retailer or business rules
• Maintain retailer database (FileMaker)

• Update retailer training status
• Maintain training data including no shows, and waivers

Work closely with the Sales and Recruitment teams to capture retailer needs and with Marketing/Product Development to ensure that training for new products meets the standards of adult learning theory

• Attend meetings to understand business changes that may impact training needs
• Coordinate internal training needs with Product Marketing
• Work closely with the software team to maintain training software.
• Update/Maintain training terminals in the Regional offices
• Limited use and/or application of basic principles, theories, and concepts of adult learning theory
• Develops resolutions to problems of limited scope
• Follows standard practices and procedures
• Follows specific, outlined, and detailed procedures
• Interacts with functional organizations to develop specifications for content of courses
• Prepares lesson plans including the method, media, and documentation to be presented
• Instructs participants in classroom lectures and/or group sessions
• Conducts follow up to determine applicability of course material
• Performs additional duties and responsibilities as assigned.

Qualifications

• Bachelor\'s Degree in business, sales/marketing or related field or equivalent years of successful work experience
• 1-2 years of relevant training experience

Skills:

• Must be able to demonstrate excellent verbal, written, listening, and interpersonal skills
• Must possess facilitation, presentation, and organizational skills
• Must possess basic knowledge of ADDIE instructional design principles
• Must have ability to successfully manage multiple tasks to completion
• Must be proficient in MS Office and presentation software tools
• Must have Valid Driver\'s license and able to operate a motor vehicle
• Requires travel

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .

IGT