Job Description

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We are currently recruiting for a Product Supply Administrator to join us at Siemens Mobiltiy - Mobile communications team located in Poole.

The Mobile Communications business at Poole supplies on-board GSM-R equipment and other engineering solutions to rail industry operators and suppliers, and Network providers, across the globe.

The Product Supply Team facilitates the manufacturing and supply of train communication systems to the customer projects and maintains strong operational relationships with the on-site manufacturing facility as well as internal stakeholders and key suppliers. The Product Supply Administrator is responsible for coordinating administrative duties and processes to enable excellent delivery and customer service performance.

What are my responsibilities?

• Responsible for end to end delivery of all product orders, including the picking and allocation of stock, creation of delivery notes, material transfers, courier bookings and consignment tracking
• Customer / stakeholder contact point for deliveries for UK and international product orders
• Creation and maintenance of order/project delivery schedules
• Create export documentation and raise clearance instructions to shipping agents
• Maintain the export database and provide accurate data during ECC audits
• Manage end to end order processing, including acknowledgment of customer orders, validate and authorize variation requests, and resolve identified issues
• Raise requests to purchase, place orders as directed and monitor progress with internal and external suppliers
• Provide delivery updates to assure the integrity of the business financial forecast
• Submit invoicing requests in accordance with defined commercial contracts
• Assist in the preparation of customer quotations for ad-hoc product orders
• Encourage continuous improvement to the quality of customer service and identify opportunities to implement
• Assist in the management of inventory based at site and distribution centres and provide accurate stock reports as required
• Obtain supply updates from the manufacturing team and participate in manufacturing reviews
• Arrange and implement product inspections with business quality representative
• Maintain the report of manufactured product and distribute to stakeholders as required
• Assist in the verification of build records and test certificates, ensuring any non-conformances are escalated to business quality department
• Process returns and repairs for the business
• Assist as and when required within the business
• Encourage health and safety best practice at all times

What do I need to qualify for this role?

Accomplished literacy and numeracy skills

Excellent communication skills at all business levels

Proactively takes ownership of tasks

Adaptable and flexible attitude to ensure business performance and success

Confident collaborative attitude

Able to work to defined processing or use initiative

Experience in customer facing position, within supply / manufacturing environment

Self motivated with ability to achieve objectives within challenging deadlines

Logical and practical approach

Experience of database maintenance and reporting

SAP or material resourcing planning application experience

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

At Siemens, we promote a growth mindset, the self-belief that we can learn and grow, take on new challenges and adapt to change. If you don\'t match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply.

Create a better #TomorrowWithUs!

Siemens