Job Description

DescriptionPosition at OoklaOoklae is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedteste, Downdetectore, RootMetricse, and Ekahaue. Ookla's complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights - helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.ROLE SUMMARYWe are seeking an experienced results-driven Product Manager to lead the definition, development, market launch and lifecycle management of a new solution. This exciting opportunity for the right candidate to put their stamp on a new business expansion initiative which leverages Ookla's technology and global breadth.The Senior Product Manager will be responsible for leading the strategy, development, and launch of a data-driven certification program. You will manage cross-functional teams and collaborate with partners, ISPs, security firms, and enterprise customers to ensure our methodology incorporates the best of Ookla Cell Analytics, Ekahau, RootMetrics, Wind, and security assessments.Key Responsibilities:xe2x97x8f Product Strategy and Roadmap:xe2x97x8b Define the vision, roadmap, and KPIs for Ookla Verify.xe2x97x8b Design and iterate the scoring methodology, integrating Wi-Fi, cellular, ISP, and security factors.xe2x97x8b Develop a data-driven scoring rubric using insights from Ookla Cell Analytics, RootMetrics, Wind, and security assessments.xe2x97x8b Lead security framework integration into certification criteria, ensuring compliance with industry standards (NIST, ISO 27001, SOC 2, GDPR, HIPAA, etc.).xe2x97x8f Market and Competitive Analysis:xe2x97x8b Constantly analyze competitive landscape in primary and adjacent markets, identify competitory movements, risks, and provide portfolio recommendations.xe2x97x8b Monitor industry trends in enterprise connectivity, security, and smart buildings.xe2x97x8b Work with ISPs, property owners, channel partners, and complementary technology partners to refine value propositions.xe2x97x8f Partner and Industry Engagement.xe2x97x8b Develop an accreditation program and strategic partnerships with consultants, ISPs, security vendors, and other complementary technology partners.xe2x97x8b Ensure certification aligns with the business requirements of property and real estate firms, and enterprise IT teams.xe2x97x8b Work alongside sales and marketing to increase adoption of both verification services and licensed branding rights.xe2x97x8f Go-to-Market & Launch:xe2x97x8b Develop and execute go-to-market strategies for new services, including pricing models, promotional tactics, and sales enablement.xe2x97x8b Work with marketing and sales teams to drive adoption, ensure proper training, and communicate service value to customers.xe2x97x8b Monitor service performance post-launch and adjust marketing and delivery tactics as needed.xe2x97x8bxe2x97x8f Metrics & Performance Management:xe2x97x8b Define and track key metrics to assess service performance (e.g., customer satisfaction, service adoption, and financial success).xe2x97x8b Report on service performance regularly to leadership, highlighting successes, challenges, and opportunities for improvement.xe2x97x8f Collaboration & Communication:xe2x97x8b Work closely with internal teams (sales, operations, engineering, etc.) to ensure service offerings are delivered successfully.xe2x97x8b Act as a liaison between business stakeholders and the development team to ensure alignment on priorities and timelines.xe2x97x8b Communicate updates, new releases, and improvements to internal and external stakeholders.xe2x97x8f Technical Implementation & Collaborationxe2x97x8b Collaborate with Ookla's data science and engineering teams to develop automated network assessment tools.xe2x97x8b Establish APIs and integrations for partners to incorporate certification into their network monitoring platformsxe2x97x8b Ensure security assessment tools comply with industry-standard cybersecurity frameworksQualifications & Skills:xe2x97x8f Education:xe2x97x8b Bachelor's Degree in a relevant technical or business field, such as Network Engineering. Cybersecurity, Telecommunications, Data Science, Electrical Engineering, Information Systems, Business (with a strong technical background).xe2x97x8b A Master's degree (MBA, MS in Cybersecurity, or MS in Data Science/Networking) is preferred.xe2x97x8b Equivalent work experience will be considered.xe2x97x8f Desired Experience:xe2x97x8b 10+ years of product management experience in at least one of the following areas:xe2x97x8b Telecommunications & Network Analytics (e.g., working with mobile carriers, ISPs, enterprise IT)xe2x97x8b Cybersecurity & Compliance (e.g., industry-specific security frameworks, enterprise security software, risk management)xe2x97x8b Telecommunications & Wireless Networkingxe2x97x8b Worked for or with mobile operators, ISPs, or network infrastructure vendorsxe2x97x8b Familiarity with 5G, CBRS, fiber broadband, Wi-Fi 6E/7xe2x97x8b Cybersecurity in an Enterprise IT Settingxe2x97x8b Previous work in cybersecurity threat intelligence, security audits, or compliance teamsxe2x97x8b Hands-on experience with firewalls, IDS/IPS, Zero Trust architecturesxe2x97x8b Startup & Business Modelxe2x97x8b Experience developing certification-based or licensing business modelsxe2x97x8b Familiarity with commercializing data insights & network benchmarking servicesProven Skills and Experiencexe2x97x8b Launching and scaling data-driven B2B productsxe2x97x8b Working with network performance measurement tools (e.g., Speedtest, Ekahau, RootMetrics)xe2x97x8b Security assessments and compliance (e.g., NIST, ISO 27001, SOC 2, Zero Trust)xe2x97x8b Managing cross-functional teams (e.g., engineering, data science, sales, marketing)xe2x97x8b Building API-based products & integrations in the telecom/security spacexe2x97x8b Business acumen, financial analysis, P&L managementxe2x97x8b Experience working with multisided business models, and ecosystems.Preferred Skills:xe2x97x8f Experience in telecom or IT industry requiredxe2x97x8f Strong understanding of customer success and experience management.xe2x97x8f Experience in a fast paced environment to drive new business

Ziff Davis