Job Description

What is the opportunity?

A fantastic opportunity to craft and own the development of our Customer proposition and portfolio management for our BOI UK Personal Savings customers in the UK, including Northern Ireland! Working closely with our and BOI UK NI Distribution, Marketing and Digital teams to optimise marketing and distribution.

Location - Belfast, Bristol or London

In this role you will:

• Be responsible for end to end ownership of the product lifecycle, portfolio management and performance and driving decisions using competitor, market, customer and economic insight through collaboration with Senior Pricing Associate
• Deliver continuous development and refresh of our customer offering via segmenting-targeting-positioning field to ensure we remain driven and meet customer needs and expectations
• Have ownership of the end to end product journey, customer engagement and experience, working closely with enabling functions including digital, Operations, Distribution, Risk and Marketing
• Embed a customer focussed strategy and cultural ambassador for inspiring change and improvement
• Be responsible for product compliance with all applicable legislation, regulation and industry practice

What will make you stand out?

• Experienced UK financial services professional at management level
• Experience developing customer led product and propositions and pricing strategies
• Successful management of product portfolios, preferably with knowledge of deposit products
• Commercially astute, highly numerate with strong excel, verbal and written communication skills
• Industry knowledge, external perspective and ability to analyse trends and data
• Understanding of \'best in class\' Customer Journeys inc Operational/IT aspects

Experience with any of the following will help you to stand out but is not necessary in order to apply for this role:

• Graduate degree in a numerate subject area

Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

UK Personal Savings business is part of Savings & Lending business unit and has full P&L, customer experience, risk and regulatory responsibilities for all Consumer Savings products sold under Post Office, AA and Bank of Ireland UK in the UK, including Northern Ireland.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

#ij-hybrid #li-hybrid

Key Competencies

• Customer Focused - People Manager
• Accountable - People Manager
• One Group, one team - People Manager
• Manage Risk - People Manager
• Champion Transformation - People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact recruitdirect@boi.com.

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can .

Autofill my information with LinkedIn

First Name (required) dd0680ac

Last Name (required) 5584bbdc

Email (required) 052e3bab

63cbd61a Email me about jobs like this

Apply Please wait... Done

We keep information you have provided us with in order to send you career information you are likely to be interested in. By submitting your email address you show that you agree to this.

Thank you

We\'re on a journey

Follow our path to leading the industry in creating a digital first environment.

Sign up for Job Alerts

New jobs are coming on stream all the time, so sign up to be notified as soon as they are advertised.

Autofill my information with LinkedIn

First Name (required) 287fb777

Last Name (required) 68a72ffb

Email (required) ceddbdf0

Job Alert 0bbae268

Departments 9bbc11b1 Departments ba460abe

Locations 311cb1f2 Locations 10e7c896

Subscribe Please wait... Done

We keep information you have provided us with in order to send you career information you are likely to be interested in. By submitting your email address you show that you agree to this.

Thank you

Recommended jobs for you

1 B - Business & Customer Support Permanent One Group, one team - Self Accountable - Self Champion Transformation - Self Manage Risk - Self Amplify Capability - Self Bank of Ireland Hybrid Credit Risk Oversight 28276 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland Customer and Relationship Management What is the opportunity? This role presents an opportunity for the successful candidate to be an integral part of the overall Bank of Ireland Finance Credit and Risk Quality Team spanning across our Commercial Finance, Asset Finance and Motor Fran... Full time
1 B - Business & Customer Support Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Champion Transformation - Self Bank of Ireland Hybrid Administration 28389 Bristol England United Kingdom Bristol, England, United Kingdom Bank of Ireland UK What is the opportunity? An opportunity to develop customer service & administration. You will form part of an energetic and friendly department with opportunities to learn new skills which may help you to progress your career within the Bank of I... Full time
1 B - Business & Customer Support Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Champion Transformation - Self Bank of Ireland Hybrid Administration 28321 Bristol England United Kingdom Bristol, England, United Kingdom Bank of Ireland UK What is the opportunity? An opportunity to develop customer service, administration and investigative skills. You will form part of an energetic and friendly department with opportunities to learn new skills which may help you to progress your car... Full time
2 M - Managerial / Leadership Permanent Customer Focused - Self Accountable - Self One Group, one team - Self Amplify Capability - Self Champion Transformation - Self Bank of Ireland Hybrid Products & Propositions 28307 UK UK United Kingdom UK, United Kingdom Bank of Ireland UK What is the opportunity? A fantastic opportunity to support the development of our Customer proposition and portfolio management for our Bank Of Ireland Personal Savings customers in the UK, including Northern Ireland. You will be working closely ... Full time
3 M - Managerial / Leadership Temporary - Fixed Term Customer Focused - People Manager Accountable - People Manager One Group, one team - People Manager Manage Risk - People Manager Champion Transformation - People Manager Bank of Ireland Hybrid Products & Propositions 28327 UK UK United Kingdom UK, United Kingdom Bank of Ireland UK What is the opportunity? A fantastic opportunity to deliver on our Customer ambition, supporting delivery and implementation of our Consumer Duty plans and agenda for our UK Savings customers. In this role you will: Support delivery of UK Person... Full time

Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.

• About the Group

• Our Products

• Bank of Ireland sites

• Site links

\xc2\xa92023 Bank of Ireland

\xc3\x97

Bank of Ireland uses cookies to improve your browsing experience and to provide advertising which we believe may be of interest to you. We need to use some cookies to enable our website to operate while other cookies improve the performance and functionality of our website. We (and our advertising service providers) also use other targeted advertising cookies on this website and other websites to provide personalised advertising which is relevant to you. By clicking \xe2\x80\x9cI Accept\xe2\x80\x9d you agree to the use of all cookies. You can find out more about the different types of cookies we use and manage your cookie settings on this website by clicking "Manage Cookie Settings". To find out more about how we use cookies, please read our

Manage Consent Preferences

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookie we will not know when you have visited our site, and will not be able to monitor its performance.

Bank of Ireland