Job Description

About Us

In the ever-evolving landscape of healthcare, mediSIGHT stands at the forefront, redefining the standard for

Electronic Medical Records (EMR)

for ophthalmology. Our advanced platform is meticulously designed to empower ophthalmic professionals with cutting-edge tools, ensuring precision, efficiency, and unparalleled patient care.

Building on more than 25 years' experience and feedback from ophthalmologists and their teams, mediSIGHT is the latest generation of our industry-leading Electronic Medical Records (EMR) platform.

We provide clinicians with all the patient information they need to make fast, confident decisions at the touch of a button. Ophthalmic clinical research is our passion - we have helped our customers deliver some of the world's largest observational studies and will continue to support research that improves patient care.

About You

We are looking for an experienced Integration Product Analyst to lead on the analysis, design and implementation of product integrations between mediSIGHT and other 3rd party healthcare systems and devices. Along with the Lead Developer, you will drive one of our core product development teams and own key functional areas of mediSIGHT, including system integrations. This is an exciting opportunity to join our strong team of analysts in a critical role and collaborate with global key opinion leaders in the field of medical interoperability and ophthalmology to shape the future of our product.

The successful candidate will be thorough and systematic with a keen eye for detail. They will be an excellent communicator, highly organised with good technical ability and a proven aptitude for problem-solving. They will be proactive in their approach and confident dealing with a range of stakeholders, both internal and external alike.

We are looking for a quick learner who is genuinely excited about our products, our market, and how we can deliver digital solutions to improve the practice of specialist eye care.

The successful candidate will:

Gaining a deep knowledge of our software products, system integrations and aspects of ophthalmology. Meet and liaise with third party suppliers, clinicians and technical personnel at customer sites, virtually and in person, to understand, analyse and document their technical and non-technical requirements for new integrations and features in mediSIGHT. Review third party systems, technical specifications and manuals to assess mechanisms for interfacing and consult with the development team. Write detailed functional specifications for product integrations including, trigger events, messaging flows, data mappings, patient matching rules, validations and errors. In addition, specifications will cover any required user interface changes and how imported data is presented in the system. They will be used by Medisoft's software developers and testers to deliver and validate new features for the system. Using wireframe tools to prototype new designs for user interfaces, seeking clinical feedback, and iterating continually. Communicating the requirements and intended design to the team. Gathering technical input from the development team to further refine the design and technical requirements, including how the data/database is to be modelled. Leading sprint ceremonies and contributing to release planning. Prioritising the delivery backlog based on value, size and impact of each deliverable. Driving the development team to deliver product increments each sprint. Encouraging continual improvement and collaboration within the team. Writing acceptance criteria and oversee testing of the features specified to ensure they look and work as described in the functional specification. Demonstrating new features and integrations at user forums and to the wider business during Sprint Review meetings. Consideration of and adherence to clinical safety processes. Troubleshoot issues with interfaces by interpreting system behaviour and error messages. Raising, triaging and managing bugs and improvements based on exploratory testing or customer feedback. Write internal and external technical documentation including configuration, logic, function and errors for mediSIGHT interfaces. Contributing towards assessment and triage of customer change requests for new types of interfaces. Reviewing documentation produced by other analysts and supporting them on jointly owned features or projects as required.
The role requires:

Knowledge and experience of healthcare interoperability standards/technology frameworks such as HL7 and FHIR. Knowledge and experience designing and implementing integrations between different healthcare systems in accordance with interoperability standards. Knowledge and experience of how to elicit requirements and analyse workflows and usage data, to define business requirements and use cases. Extensive experience of writing functional specifications for new healthcare system interfaces and features (not simply enhancements to existing features). A good understanding of the technical and practical challenges encountered during the systems development lifecycle. Strong communication skills, both verbal and written. Excellent analytical skills and a proven aptitude for problem-solving. Attention to detail. Ability to engage with all levels of employees and customers. Willingness to learn new skills and develop within the role as required.
Experience or knowledge of the following would be an advantage:

Experience of working with healthcare coding systems e.g., SNOMED-CT, OPCS, ICD-10 etc. Focus on usability/UX. Experience querying data with SQL tools Experience of clinical risk management Experience of product localisation
The types of technologies and tools you will be using are:

Azure DevOps Microsoft SQL Server Management Studio Health Level 7 Standard (HL7)/FHIR Visual Studio Code XML Postman Axure RP Visio Microsoft Office including Word, Excel, PowerPoint etc.
We don't expect specific knowledge of ophthalmology, but we're looking for a quick learner who is genuinely excited about our product, our market, and how we can improve the practice of specialist eye care. Personal development is a priority for Medisoft, and we encourage our team to develop their skills.

The role is based at our offices in Leeds, but occasional travel may be required.

Package

To attract and retain the very best talent we offer a generous package, which includes:

Salary up to 45,000.00 depending on experience Permanent Role Flexible working; core hours 10:00 - 3:00 Hybrid working model (one day in five office based) Modern air-conditioned office a short walk from Leeds Train Station Free on-site gym Casual dress Generous referral bonus of 2,000 Enhanced Family Leave package Team Social Events Learning & Development programmes and opportunities, Support to gain Microsoft qualifications. Employer matched 5% Pension contributions. Company Sick Pay Incremental annual leave entitlement Buy & Sell Annual Leave scheme up to 5 days Eye care and contribution towards qualifying eye wear Employee Assistance Programme Paid for DBS checks Cycle & Travel to work schemes Part of global Group company with opportunities for personal growth across multiple business areas and regions.

We make a difference

At Medisoft we believe that we are transforming the practice of ophthalmology through class-leading medical record technology. This isn't hyperbole, we work with many customers across the world who have shared their successes built on use of our software: improving patient care, reducing process inefficiencies and supporting real world research studies into new treatments and procedures. To work at Medisoft is to play a key part in this ongoing drive for ophthalmic improvement.

Medisoft is also dedicated to being a great place to work. We are passionate about being an inclusive and diverse organisation, where everyone is respected, supported and valued no matter who they are. We work constantly to maximise the skills within our team as we recognise that you're more than a CV, and everyone is capable of making a difference to our business.

We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. All our employment is based on qualification, excellence, and business need.

If you are interested in applying for the position, please submit your CV together with a cover letter, explaining your motivations for applying for the role and any relevant information supporting your application.

We reserve the right to close the job advert if we find the ideal candidate for the position.

Our Mission

To drive optimised patient care and advancements in ophthalmology via our seamlessly integrated software, data solutions and research.

Our Vision

To become the most trusted supplier of ophthalmic clinical research and electronic medical records.

Values

Our Values underpin everything that we do at Medisoft.

Transparency, collaboration, innovation and commitment

We always act with transparency and integrity. We proactively work together and support each other. We strive to offer innovative products and services. We take individual and collective responsibility to do our best for customers and patients.
Medisoft people are passionate about these qualities, and we are proud that they are reflected through our work and professional relationships.

Job Types: Full-time, Permanent

Pay: Up to 45,000.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme On-site gym Referral programme Sick pay Work from home
Schedule:

Day shift Monday to Friday No weekends
Ability to commute/relocate:

Leeds LS1 2RY: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Leeds LS1 2RY

Application deadline: 07/05/2025
Reference ID: PIAApr2025