Location
About the job
Benefits
Things you need to know
Apply and further information
Location
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Manchester, North West England, M2 3HQ
About the job
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Job summary
Please note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Closing date:
15 May 2025
Interview dates:
w/c 2 June 2025
Make a difference, join our team.
The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And we find ways to put it right.
Based in the centre of Manchester, we employ 600 individuals, collaboratively working together to make voices heard. We have created a diverse and inclusive culture, whilst offering flexibility to give you the autonomy to work in the best way suited to you.
Are you looking to take your career in a new direction? This is a great opportunity to take a first step into public procurement. We are a small team and can offer opportunities for development. We are seeking someone to support the team and our stakeholders across the organisation with their contract management responsibilities.
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Job description
Can you help make a difference? As the Procurement Administrator you will:
act as the main point of contact for the Procurement Team
provide a professional and customer focused service dealing with both internal and external customers
assist in the delivery of an efficient procurement service covering a range of administrative duties
provide general administrative support to the Procurement & Contracts Manager and wider team.
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Person specification
The successful applicant will have experience:
in an administrative background
working within a fast-paced environment with the ability to manage and prioritise workloads and conflicting demands
working within a customer focused environment
in supporting the changing and challenging needs of a team
We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply.
We know the value of having diverse, representative teams across our organisation. Which is why we particularly encourage applications from candidates who are likely to be underrepresented within the team. These include people who are:
Asian, Black, Mixed Ethnicity or another ethnic background
disabled
LGBTQ.
Benefits
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Civil Service Pension scheme
32.5 days annual leave
hybrid working, 40 percent office based
flexible working
access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors
comprehensive learning and development programme
employee discount scheme across hundreds of retailers
bicycle loan scheme
season ticket loan
gym membership subsidy
paid for professional memberships
eye test reimbursement.
Things you need to know
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Selection process details
Inclusion & Wellbeing
Equality, diversity, inclusion, and wellbeing are vital to the way we work and our culture. We want our colleagues feel included, valued, and supported at work. It is essential that we are representative and accessible for the people who work here and those who use our service.
Actions we take to embed this include:
an anonymised shortlisting process to make sure it is fair and unbiased
monitoring the demographic trends in our workforce and making measured, sustained efforts to improve our diversity at all levels
providing wellbeing support and opportunities for personal and professional development for all colleagues
creating spaces for connection and engagement through our employee network groups and social clubs
engaging in regular inclusion learning to enhance the cultural competency of our organisation.
If you want to join a dedicated team that makes a real difference and helps raise standards in public services, then this is the opportunity for you.
If you would like to learn more about the role, please contact Matthew Rudder, Procurement & Contracts Manager at Matthew.Rudder@ombudsman.org.uk
Interviews will be held onsite.
Please note that we don't offer feedback at application stage.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK. We are unable to offer sponsorship as we do not have a licence.
We do not accept CV's. To apply for the role, please complete the application form by clicking on the 'apply now' button.
No agencies. Applications from individuals only.
Feedback will only be provided if you attend an interview or assessment.###
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###
Nationality requirements
This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.###
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###
Contact point for applicants
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Job contact :
Name : Matthew Rudder
Email : Matthew.Rudder@ombudsman.org.uk
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Recruitment team
* Email : recruitment@ombudsman.org.uk
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