Job Description

Title: Process Improvement Manager

We have an opportunity for a Business Process Improvement Manager to support a large infrastructure programme based in the West of Scotland.

Located at our client\'s site, the Process Improvement Manager is responsible for advancing identified initiatives and reviewing the Major Works process to discover and execute improvements. This role encompasses all aspects of business development, including determining which systems to enhance and selecting the most effective approaches to implement these changes.

Throughout this process, they complete a range of duties including:

Documenting system details: Understand the details of an existing system, collect data about current procedures, outputs, and metrics to develop a baseline.

Identify areas of Improvement: Working with stakeholders, ID \xe2\x80\x9cpinch points\xe2\x80\x9d, areas that cause delay, areas where changes would improve the overall efficiency and/or effectiveness of delivery.

Performing benefit assessments: assess the cost and benefit of each business improvement.

Develop Initial Business Case: Lay out findings and proposals from previous assessments in a Business Case type format, defining options, benefits, costs, qualify recommendations and quantify ROI. Take the BC through approval.

Identifying relationships between systems/organisations: identify dependencies between processes and department and how changes may impact other parts of the business. Where appropriate model potential outcomes for process changes before implementation to predict the results of those changes.

Restructuring an organization: assess the internal organisational structure of the business and propose hierarchies and workflows to improve efficiency. This may be utilised, but may be retained for future improvement

Developing implementation plans: develop step-by-step procedures and timelines for each modification. Including resource requirements and spend profile against milestone delivery where appropriate.

Benefits Realisation: Review ongoing implementation to determine how well new process is working and adjust as required.

What We Need

You will have experience of practical applications and logistics of business processes and prior experience in an operations-related role with experience of translating business theory to actual success and change management.

Having your own transport is essential as you will be required to travel to site.

Security Requirements

You must have, or be eligible for, SC clearance.

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