Job Description

The Royal Marsden Hospital is one of Europe's largest oncology centres dedicated to cancer research, diagnosis, treatment and education, with sites in Chelsea and Sutton and (the mainly private care site) Cavendish Square.



We are currently inviting applications from enthusiastic individuals to join the Diagnostic Radiology team at our Cavendish Square site in Central London.

We are looking for an enthusiastic, motivated and experienced individual to join our administrative team as a 12 month fixed term Private Care Radiology Coordinator/Administrator.

The post is based within diagnostic radiology which provides a variety of radiology procedures within the various imaging modalities including CT, MRI, x-ray, ultrasound and breast imaging (including biopsy/interventional procedures). We provide opportunities for professional and personal development in a well-resourced environment.



They successful candidate should be flexible to work between the hours of 8am and 8pm Monday to Friday and 8am to 6pm Saturdays (when operational). The post is based within Cavendish Square; on very rare occasions staff may be required to rotate to our Chelsea or Sutton sites.

For further information and to arrange an informal visit please contact Margaret Stansfield on margaret.stansfield@rmh.nhs.uk or 02078118668



The post holder will be expected to be flexible in their approach as the department will operate between 8am to 8pm Monday to Friday and Saturday 8am to 6pm (when operational)



The post holder will work as a member of the multi-disciplinary team in the provision of an efficient and effective Diagnostic Imaging Service.



The role of the Private Care Radiology Coordinator/Administrator is to ensure the efficient administration of all private patient referrals. The post holder will be responsible for welcoming patients at the front of house reception in Diagnostic Imaging at Cavendish Square. Responsible for booking and managing the private patient pathway according to the imaging service and requirements to the individual patient and referrers. The post will be based on the Cavendish Square site however the post holder will coordinate all patient flow in liaison with the Private care team, modality leads and Interpreters and Radiology administrative teams at all sites.



The post holder will liaise with a variety of staff throughout the Trust. This will predominantly involve radiology leads, receptionist and secretarial staff within Imaging. In addition, there will be contact with consultants and their secretaries throughout the Trust and other health services as external hospitals and private practices.



The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.



At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.



At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.



For further information on this role, please see the attached detailed and Person Specification: -



To act as front of house meet and greet at reception within Diagnostic Imaging at Cavendish Square.



To physically escort patients within the Cavendish square building.



To act as the main point of contact for all private patient enquires and coordinating bookings for radiology.



To ensure proactive co-ordination of all Private Patients imaging studies.



To ensure all Private patients have appointment letters, patient information leaflets and history questionnaires and that any cancellations are re- booked to avoid loss of valuable slots.



To maximise utilisation of private patient appointments in order to meet divisional and trust PP targets and KPIs.