Job Description

The post holder will have full responsibility for all aspects of customer relationships within the portfolio including preparation of credit applications, customer analysis, annual reviews, documentation completion, regulated mortgage activity, covenant compliance and profitability. They will be responsible for the winning and on-boarding of new customers via proactive and focused business development activities.

• Responsible for the maintenance and development of a portfolio of private banking customers. Building relationships with customers and ensuring customer satisfaction through the provision of excellent customer service.
• Identifying, meeting and winning prospective new customers/introducers by outlining how we work and what we can offer in terms of service and facilities.
• Demonstrating a sound understanding of, and an ability to work within the Bank\'s Credit Policy, ensuring lending decisions are within the lending discretion awarded by the Branch Manager.
• The ability to interpret financial information provided by customers, evaluate lending propositions, assess & formulate risk ratings correctly and structure transactions.
• A demonstrable understanding of the products offered and a good understanding of competitor products, relevant industry and market driven trends.
• Being able to demonstrate an ability to identify and offer customers on a needs basis, the appropriate product/s, whilst also being able to communicate succinctly all the relevant features, benefits and risks.
• General administration, preparation of legal documentation for accounts, personal loans and mortgages, maintaining customer\'s files (including CDD/AML requirements), preparing annual reviews and making payments.
• Primary responsibility for the preparation and maintenance of the Branch Mortgage Matrix, with liaison with the Branch Manager

This is a chance to join a global commercial banking group|This role offers a competitive salary and benefits package

• CeMAP qualified
• Excellent customer service skills
• Good understanding of the Bank\'s credit processes and personal customer product offering
• Attention to detail and a methodical approach
• Good knowledge of Microsoft Office tools, especially Excel, Word and PowerPoint
• Structured work practice and a strong sense of administrative order
• Excellent verbal and written communication skills
• Ability to build strong professional relationships at all levels and represent the client effectively
• Interpersonal skills and the ability to work well with impact with people at all levels
• Integrity and discretion

My client is a global commercial banking group, currently recruiting from the Watford branch.

This role offers a competitive salary and a strong benefits package.

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