Job Description

Location: Customer Site & *Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time (37.5 hours per week - Mon to Fri)

*Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our \xe2\x80\x9cOffice in a Box\xe2\x80\x9d home working kit will provide you with everything you need, no matter where you are.

Who We Are
We\'re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn\'t just a buzzword, it is core to who we are as a company. We\'re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What You\'ll Do
As the Principal Network Engineer you will take technical ownership of the Vodafone service to the key customer account. You will support management and provide technical leadership to a team of highly skilled engineers working on large accounts that are critical to both Vodafone and UK PLC.

It is key you will be able to interface with various levels of management and account teams both internally and within the customer, providing a "best in class" level of service.

• Provide professional data network expertise in management and delivery of network installation with ability to troubleshoot, resolve and monitor data faults within a complex customer network.
• You will be the on-site technical expert / SME for Vodafone LAN/WAN & Wi-Fi technologies and POC for the customer.
• Be a part of the 2nd / 3rd Line Technical Support and Delivery team focus on the complex technical delivery.
• Operational Monitoring and Management of Voice / data network.

Who You Are

• We are looking for someone with the knowledge and experience in LAN/WAN and Wireless LAN concepts.
• An extensive background in an operational environment (preferably in a \'complex\' technology delivery role).
• Cisco Equipment such as TCP/IP, MPLS, QoS, VLAN\'s and Cisco Call Manager.

Worried that you don\'t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What We Offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together We Can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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