Job Description

Primary Care Network (PCN) Manager

Bradford | Full-time | 40,000-50,000 per year
Monday to Friday | In-person role

An award-winning, fast-growing healthcare organization is looking for a highly motivated

PCN Manager

to join their expanding team. With a focus on delivering high-quality primary care support services, this role plays a crucial part in managing service delivery, leading clinical and non-clinical teams, and ensuring operational excellence across primary care settings.

This is a full-time position based in

Bradford

, with occasional remote working if required.

Key Responsibilities

Oversee the daily operations of the business, ensuring all clinical and non-clinical staff deliver services to a high standard that meets CPPE, GPhC, and all regulatory requirements Lead service development initiatives and enhance current service delivery standards Provide leadership, mentorship, and performance management to all team members Foster a culture of openness, continuous learning, and high performance Develop and execute training materials and personal development plans (PDPs) Manage rotas, monitor attendance, address clinical incidents, and ensure punctuality Liaise effectively with clients and key stakeholders Use KPIs and internal frameworks to track and improve clinical outcomes Oversee CPPE course enrolment and progress tracking Monitor team performance, ensuring weekly growth and achievement of KPIs Prepare and deliver performance reports and dashboards to senior leadership Ensure training compliance and alignment with the organization's ethos and vision Gather and act upon feedback from PCNs, practices, federations, and stakeholders Contribute to contract reviews, service presentations, and client retention strategies Audit services delivered by clinicians to ensure compliance with governance standards Drive service innovation and operational improvements to enhance patient outcomes

Requirements

Extensive experience working within primary care Strong understanding of NHS systems and contracts (PCN DES, GMS, PMS) Prior leadership experience in managing teams across clinical settings Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Experience with EMIS and SystmOne Knowledge of clinical pharmacy, terminology, and healthcare compliance Exceptional communication, organizational, and time-management skills Strong analytical and problem-solving capabilities Strategic mindset with the ability to implement plans effectively Ability to manage multiple workstreams and perform well under pressure Proven track record of using data and KPIs to drive team performance A commitment to professional integrity, continuous learning, and patient-centric care

Why Apply?

Competitive salary (40,000-50,000/year) 25 days of annual leave + bank holidays Company pension and employee discounts Performance-based bonuses A chance to contribute to the growth of a healthcare organization with national reach Dedicated support for professional development and internal career progression

Additional Information:

This is an in-person role based in Bradford You must have prior experience working in general practice Experience managing clinical pharmacists and pharmacy technicians is essential Previous experience as a PCN Manager is highly desirable Ability to travel to the workplace is required
Job Type: Full-time

Pay: 40,000.00-50,000.00 per year

Benefits:

Life insurance
Schedule:

Monday to Friday
Work Location: In person