Job Description

Full time, permanent positionWe have an exciting opportunity for a prescription coordinator to join our team.The role involves processing calls from patients for repeat prescriptions for appliances for continence and stoma and liaising with our team of specialist nurses, staff nurses, support workers, dispensing appliance contractors and pharmacies. We offer a high quality of care to our patients, the patients are at the heart of the service.Main duties of the jobThe main duties of the role is answering calls to our patients and processing their repeat prescription requests ensuring a high quality of care and to ensure the patient is not having any issues then if required liaising directly with the specialist nurses.The role will also involve liaising directly with other stake holders such as dispensing appliance contractors and pharmacies.This role would suit a dynamic individual who will embrace change and ideally would have prescription coordinator experience.The main computer system is SystmOne, which is used for the repeat templates, new referrals and administration duties, as well as using emails, Microsoft word and excel. We expect excellent customer care skills and maintaining confidentiality and date protection at all times.About usThe Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of RotherhamAs a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overallBut dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are makingAll of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellenceCertificates of SponsorshipFor individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorshipFrom the 09 April 2025 we cannot sponsor band 3 entry level rolesDate posted02 April 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,071 to xc2xa325,674 a year Pro rata, per annumContractPermanentWorking patternFull-time, Flexible workingReference numberC9165-25-03-101Job locationsRotherham Community Health CentreGreasbrough RoadRotherhamSouth YorkshireS60 1RYJob descriptionJob responsibilitiesPlease see attached the job description and person specification for the full details about the role and the responsibilities. Job descriptionJob responsibilitiesPlease see attached the job description and person specification for the full details about the role and the responsibilities.Person SpecificationSkills & AbilitiesEssential

• Excellent written and verbal communication skills
• Excellent keyboard skills
• Extensive IT skills
• Excellent interpersonal skills
• Ability to identify and respond to situations which require escalation to clinical staff.
• Ability to prioritise workloads and manage time.
• Work flexibly
• Be friendly and approachable

• RSA II typing or equivalent word processing/IT Qualification or equivalent.
• BTEC Stoma & Continence Customer Support / willingness to undertake within 6 months of coming into post.
• SystmOne computer experience.

• Be competent in the use of Microsoft packages to produce desired outcomes.
• Knowledge of IT systems.

• Excellent written and verbal communication skills
• Excellent keyboard skills
• Extensive IT skills
• Excellent interpersonal skills
• Ability to identify and respond to situations which require escalation to clinical staff.
• Ability to prioritise workloads and manage time.
• Work flexibly
• Be friendly and approachable

• RSA II typing or equivalent word processing/IT Qualification or equivalent.
• BTEC Stoma & Continence Customer Support / willingness to undertake within 6 months of coming into post.
• SystmOne computer experience.

• Be competent in the use of Microsoft packages to produce desired outcomes.
• Knowledge of IT systems.

NHS