Job Description

Practice Manager

Based in Bradford, West Yorkshire
Full-time | Monday to Friday | 8am-5pm
40,000 - 50,000 per annum + Performance Bonus

We are working on behalf of a dynamic, fast-growing healthcare organization that delivers award-winning services across primary care. Our client is looking for an experienced

Practice Manager / National Operations Manager

to join their expanding team.

This is a key leadership role, working closely with Directors, Clinical Operations, Training & Development, and the Senior Leadership Team to ensure the highest standards of clinical service delivery and operational performance.

Key Responsibilities

Oversee the day-to-day running of clinical and non-clinical operations Ensure delivery of services in line with CPPE, GPhC, Royal Pharmaceutical Society, and other regulatory standards Continuously develop services to exceed current standards and expectations Lead, direct, and manage a multidisciplinary team Promote a culture of transparency, accountability, and growth Design and implement training programs and PDP plans for team development Manage staff rotas, attendance, punctuality, and clinical incidents Monitor and report on service delivery using KPIs to improve clinical outcomes Manage CPPE course enrolment and completion for staff members Regularly audit services to ensure compliance with clinical governance and best practices Liaise with clients, stakeholders, PCNs, federations, and other partners Collect and present data-driven performance metrics to leadership Ensure team alignment with the company's vision, values, and standards Participate in strategic business planning and provide operational recommendations Contribute to client retention and organic business growth through service excellence Prepare and deliver contract review presentations using clinical and non-clinical outcomes

Candidate Requirements

Strong background in primary care and practice operations Proven experience managing clinical teams (pharmacists, technicians, etc.) In-depth understanding of EMIS, SystmOne, PCN DES, GMS, and PMS contracts Evidence of continued professional development Effective communicator with strong leadership and interpersonal skills Experience in performance management using KPIs and clinical outcomes Knowledge of NHS structures, targets, and strategic priorities Familiarity with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Self-starter with initiative, discipline, and strong organizational skills Analytical thinker with problem-solving abilities and attention to detail Demonstrated ability to lead during change, scale teams, and deliver results Comfortable presenting to stakeholders and clients Previous experience in a growing or scaling business environment is advantageous

What's in it for you?

Competitive salary of 40,000 - 50,000 per annum Performance-based bonus 25 days annual leave plus bank holidays Pension scheme Employee discounts Company events Structured training and development programs Career growth opportunities in a supportive and growing organization

Application Questions:

Have you previously worked in general practice? Do you have experience managing clinical pharmacists and pharmacy technicians? Can you commute to Bradford? Do you have experience as a Practice Manager?
This is an exciting opportunity for a motivated and experienced individual to lead service delivery and shape the future of primary care excellence. If you're looking to take the next step in your healthcare management career, we'd love to hear from you.

Note: This role requires on-site presence in Bradford, with occasional flexibility for remote working.

Job Type: Full-time

Pay: 40,000.00-50,000.00 per year

Benefits:

Life insurance
Schedule:

Monday to Friday
Work Location: In person