Job Description

As a PR executive, you will support the delivery of all our corporate communications and PR activity, helping us promote the success of Motability Operations externally to different audiences and through different channels, protecting our reputation at all times. You will work with external and internal partners and the media to deliver effective and consistent communications in support of our business goals.

Responsibilities:

• Oversee our in-house press office function in support of our media relations strategy. This will include:

o being the first point of contact for journalist enquiries;
o researching, writing and distributing press releases, corporate news stories and case studies;
o developing briefs and key messaging for spokespeople and to support our narratives;
o helping to develop our media monitoring and evaluation processes and systems, including sharing daily coverage roundups and relevant news with the wider business and keeping our PR management platform up to date with all activity;
o owning and maintaining our media and communications calendar, media lists and publication subscriptions. * Support the senior communications manager to deliver the organisation\'s innovation communications strategy and showcase our work in the innovation space.

• Provide copyediting and proofreading support for the organisation\'s corporate publications.
• Provide business support to the media and communications team, including support with budgets, booking meetings and travel arrangements.
• Work with the wider communications and engagement team, as well as the brand and marketing teams, to maximise opportunities to raise awareness and manage the reputation of both Motability Operations and the Motability Scheme.
• Work with the Motability charity communications team to ensure both organisations are informed of current and upcoming projects as appropriate, and to maintain a positive public profile of the Motability Scheme.

About You

You will play a key role in shaping the way Motability Operations is understood and talked about externally. You will be a part of our media and communications team and this role will suit you if:

• You are passionate about delivering successful communications and understand the role of PR in managing an organisation\'s reputation.
• You are creative, flexible and able to take complex information and translate it into plain English.
• You have excellent written and verbal communication skills and can adapt your style for different audiences.
• You are comfortable working in a fast-paced environment.
• You are very organised and can manage multiple projects, priorities and deadlines.
• You are not afraid to use your own initiative and also ask for help when you are not sure.
• You are a team player and can work with people of all levels of the organisation.

Minimum Criteria:

• Experience working in a communications or PR role, either agency or in house, with media relations particularly desirable.
• A keen eye for detail and excellent copywriting skills.
• Experience in reporting against campaign and communications objectives.
• Ability to work effectively with many different external and internal stakeholders.
• Experience of administrative and team support.
• Strong analytical skills and able to communicate complex information effectively.

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

We find solutions
We drive change
We care

As a Motability Operations team member, the benefits you can expect are:

• Competitive reward package including an annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• 28 days annual leave with option to purchase and sell days
• 1 day for volunteering
• Funded Private Medical Insurance cover
• Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
• Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
• Funded health screening for over 50s
• Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
• Employee Discount Scheme with an app to save on the go
• Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
• Generous family leave policies

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they\'re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Motability Operations