Job Description

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.



What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract:

Full Time, Permanent

Location:

Larkhill

Working Hours:

40 hours per week, Monday to Friday



As the PPM Team Leader, you'll take centre stage, leading a team of Administrators while managing the delivery of high-quality administrative and procurement support. You'll be the critical link between our internal teams, service providers, and our valued client base--ensuring that contracts run smoothly, efficiently, and on time.



You'll be responsible for managing the end-of-month reporting process, supporting and guiding your team, introducing and embedding new processes, and creating a customer-first culture that promotes professionalism and care at every touchpoint. You'll drive continuous improvement, build lasting relationships with our service partners, and oversee the day-to-day purchasing of goods, all while delivering exceptional service within a fast-paced environment.



What You'll Need



To thrive in this role, you'll need a proven background in administration, ideally within a planned maintenance or FM environment. Your Excel and Microsoft Office skills will be strong, and you'll be confident delivering results under pressure and to deadlines. You'll have experience working closely with service providers and will naturally take ownership of outcomes. An attitude with a positive, solutions-driven mindset and the ability to motivate and support a team to succeed is vital.



What We Offer

Up to 6% contributory pension scheme

25 Days annual leave

Volunteer leave

Established reward and recognition scheme

One paid professional subscription

Life Assurance Policy

Employee discount and reward schemes

Interesting, varied, and enjoyable work

A company that recognises your contribution

Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.



At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.



We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.