Job Description

We have an opportunity for a reliable, enthusiastic person, with "get up and go" and a "can-do" attitude.You must be a friendly, helpful "people person", able and willing to take on varied tasks in changing circumstances. You must have leadership experience and be able to build relationships within and across teams.Porters do the fetching and carrying of supplies, furniture, blood, samples, the pushing and pulling of waste bins, laundry cages, and most importantly the careful, compassionate and sensitive movement of patients around the hospital. All these tasks are vital to making the hospital run smoothly. This is a physically demanding role, you will be on your feet for many hours of the day. This is an enjoyable and rewarding job that makes a real difference to people's lives. As a Team Leader you will be hands on at performing these tasks and will direct and delegate to ensure the team's duties are completed with effectiveness and efficiency.PLEASE NOTE: You MUST be over 18 years of age to apply for this position and will be required to complete and Enhanced DBS check as part of the recruitment processMain duties of the job1. To receive ad-hoc portering requests from wards and departments, to prioritise work and distribute to porter within the team. To allocate routine duties as appropriate including:-a) Waste movementb) Cleaning equipmentc) Collection of linen2. To record duties on worksheets or plan appropriate times with wards/departments and record in diary.3. Respond to key requests, issue of keys and recording of issue.4. To ensure all reasonable tasks are responded to at the time, and if any questions have arisen into the task, it is investigated.5. To conduct quality checks and general checking of work and standards.6. Ensuring that all emergency pagers are manned at all time and that those and otheralarm responses are made appropriately.7. To ensure that all relevant paperwork is completed in a timely manner ie within deadline given by Facilities Support Services Manager or Head Porter.8. The accurate allocation and recording of leave of portering staff.9. To ensure that correct level of staff are available using bank staff, overtime and agreed adjustment of individuals' shifts. To work with colleagues to complete the staff rota.For full details of the role please see attached About usAGH Solutions was born out of Airedale NHS Foundation Trust, a hospital and community services trust based outside Keighley, West Yorkshire.We are privileged to operate in a beautiful part of the country. The clinical services we support reach far up into the Yorkshire Dales, across the Airedale, Wharfedale and Craven patch. We are also lucky to have excellent transport links to Leeds, Bradford, Manchester and beyond. Leeds city centre is 25 minutes by train from Keighley.We provide a wide range of services, from traditional facilities management and estate maintenance, to sterile services, wheelchair engineering and procurement.Our vision is to bring you a flexible, responsive, high quality, value for money service.Our NHS heritage means we work to the values and ethics of the NHS, and to those of Airedale NHS FT specificallyDate posted20 March 2025Pay schemeOtherSalaryxc2xa326,351 a year per annum + enhancement for unsocial hoursContractPermanentWorking patternFull-timeReference number423-AGHS7081816Job locationsAiredale General HospitalSkipton RoadSteetonBD20 6TDJob descriptionJob responsibilitiesFor further information and full details of the job role please see the attached job description and person specificationThis position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.Job descriptionJob responsibilitiesFor further information and full details of the job role please see the attached job description and person specificationThis position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.Person SpecificationQualificationsEssential

• Willingness to complete mandatory training and any departmental training\qualification

• Customer Service training/qualification

• Previous experience working with the public/customers

• Experience of working as a porter
• Previous experience of working in a hospital\healthcare\care home environment

• Understanding of Confidentiality
• Demonstrates an understanding of Dignity and Respect
• Understanding of Health and Safety

• Knowledge of Portering procedures.
• Understanding of Information Governance

• Basic competence with MS Office software - Excel, Word, Outlook
• Ability to follow instructions both verbal and written

• Willingness to complete mandatory training and any departmental training\qualification

• Customer Service training/qualification

• Previous experience working with the public/customers

• Experience of working as a porter
• Previous experience of working in a hospital\healthcare\care home environment

• Understanding of Confidentiality
• Demonstrates an understanding of Dignity and Respect
• Understanding of Health and Safety

• Knowledge of Portering procedures.
• Understanding of Information Governance

• Basic competence with MS Office software - Excel, Word, Outlook
• Ability to follow instructions both verbal and written

NHS