Job Description

We are looking for an experienced Multi Skilled Technician with a plumbing Bias to undertake inspections and repairs across a variety of commercial sites across the contract. This will include undertaking inspections, testing, adaptions, repairs, building fabrics works and handyman responsibilities.



You should be capable of working to the highest level of service for the client, answering queries, reporting any defects, and keeping them informed of site activities at the time of the service visit. You will also be required to complete all work-related documentation accurately and on time, keeping logs of inspection reports and remedial work.



Candidates will have a full current driving licence and be willing to participate in an On-Call rota.



You will have knowledge of Health & Safety, Permit to Work procedures and safe systems of working, have good verbal and written communication and be physically able to carry out the fuller duties detailed in the job description.



The ideal candidate would have a background within Maintenance / Facilities Management environment or similar and be to either C&G Level 2/3 / NVQ Level 2/3 in Plumbing or equivalent / technical diploma.

Job Overview

To provide first response / self-delivery of maintenance and engineering services for the CGD maintenance contract portfolio. To complete PPM tasks and activities in accordance with contracted service level agreements. To complete reactive works in accordance with contracted service level agreements. To complete quoted works in accordance with contracted service level agreements. To identify requirements for additional works where the completion of planned and reactive works cannot be completed first time. To complete electronic and hard copy documentation to ensure that works completed can be evidenced through continuous audit and review. To ensure that a safe working environment is maintained at all times. To complete surveys, audits, reviews of building assets when requested in order to assist with the compilation of reports. To ensure that the company values are observed throughout, maintaining high levels conduct, quality, sustainability, value for money and efficiency. To be available for overtime and call out as and when business demands require.

Main Duties

Carry out schedule maintenance and repair of building services assets in accordance with the contract specification, manufacturers guidelines, industry standards and approved codes of practice and site-specific documentation, including method statements and risk assessments and safe system of works procedures. Respond to breakdowns and reactive calls in accordance with the contracted service level agreements. Diagnose faults with building services assets and complete repair at first response, or if not possible, advise on course of action to ensure that repairs are completed by a competent person. Monitor plant, equipment, systems whilst carrying out works to ensure that service continuity is maintained, or provide specific information to the Customer relating to the required downtime to carry out the works. Research via manufacturers service manuals, or wholesale supplier databases, and provide specific information to the ServiceDesk relating to the procurement of spare parts, specialist components, fixtures and fittings required to complete tasks. Carry out dynamic risk assessments to ensure that all activities are reviewed and risks mitigated prior to completion of tasks. Escalate to line manager if there is risk or concern that safe systems of work cannot be implemented. Ensure that all plant, equipment, plant rooms, installations and other designated areas are kept clean, tidy, and organised, and ensure that working areas are safe areas of work. Ensure that all tools, instruments, consumables and spares dry, clean, tidy, and organised, and that all calibration requirements are met to ensure compliance with quality standards.

Qualifications and Experience

A qualification in at least one of the following:


C&G/NVQ Level 2/3 or equivalent in relevant Mechanical or Plumbing services Experience of providing engineering and maintenance services within the building services industry Competency in basic IT and computer skills Holder of full driving licence (where applicable) Ability to work well under pressure and during unsociable hours Good verbal and written communication skills Problem-solving skills Efficiency and organisation * Teamworking skills