Job Description

About Us

We are a small, family-owned pharmacy nestled in one of London's most picturesque, charming, and affluent neighborhoods. Our pharmacy offers a comprehensive range of pharmacy services, healthcare products, vitamins, premium skincare, and beauty brands. We pride ourselves on providing personalized care and exceptional service to our community.

Job Overview

We are seeking a dedicated and experienced Store Supervisor to oversee the daily operations of our Chemist store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Supervisor, you will be responsible for leading staff, driving sales, and ensuring the store operates efficiently while maintaining high standards of presentation and customer satisfaction.

Duties

Lead and direct a small team of employees, fostering a positive and productive work environment. Oversee daily store operations, including inventory management, merchandising, and sales strategies. Develop and implement effective sales management techniques to achieve weekly sales targets. Communicate effectively with staff and customers, ensuring all inquiries and complaints are addressed promptly. Conduct regular training sessions to enhance team skills in customer service and product knowledge. Maintain administrative tasks such as scheduling meetings with reps, staff duty rota's, and reporting and updating off-site management team. Monitor stock levels and place orders as necessary to ensure product availability. Stay informed about product ranges, including medications, supplements, skincare, and beauty products. Utilise time management skills to prioritise tasks effectively in a slow-paced retail environment. Uphold company policies, sop's and procedures while promoting a culture of compliance among staff.

Qualifications

Proven experience in retail store leadership and experience working within a pharmacy is essential. Strong team supervising skills with the ability to motivate and inspire others. Excellent communication skills, both verbal and written. Proficient in administrative tasks with strong organisational and IT skills. A track record of successfully driving sales and managing budgets effectively. Ability to sell products confidently while providing outstanding customer service. Familiarity with phone etiquette when handling customer inquiries or complaints. Strong time management capabilities to ensure efficient operation of the store.
If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as a Store Supervisor.

Job Types: Full-time, Part-time, Permanent

Pay: 29,500.00-32,500.00 per year

Expected hours: 45 per week

Additional pay:

Bonus scheme Performance bonus Quarterly bonus
Benefits:

Company events Company pension Employee discount Free flu jabs Store discount
Schedule:

Monday to Friday Weekend availability
Application question(s):

Do you have valid and up to date references for the last 2 employers you've worked with?
Experience:

pharmacy: 5 years (required)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Pharmacy Store Supervisor
Expected start date: 19/05/2025