We are seeking a dedicated and detail-oriented Counter Assistant to join our team. In this role, you will be the first point of contact for customers, providing exceptional service while assisting with their needs. The ideal candidate will possess a strong background in patient care and pharmacy operations, ensuring that all interactions are handled with professionalism and care.
Responsibilities
Greet customers warmly and assist them with their inquiries.
Process prescriptions and manage medication administration under the supervision of licensed professionals.
Maintain an organised and clean counter area to ensure a welcoming environment.
Assist in inventory management, including restocking shelves and monitoring expiration dates of medications.
Provide information on over-the-counter products and services available.
Collaborate effectively with pharmacy technicians and healthcare professionals to ensure optimal patient care.
Handle customer complaints or concerns with patience and professionalism.
Skills
Strong background in patient care, with an understanding of pharmacy operations preferred.
Experience as a pharmacy technician is advantageous.
Knowledge of medication administration processes is beneficial.
Excellent communication skills, both verbal and written.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Strong organisational skills to manage multiple tasks effectively.
A compassionate approach towards customer service, ensuring that all patients feel valued and understood.
Join us in making a difference in our community by providing outstanding service as a Counter Assistant!