Job Description

Permanent position 2 and a half days a week, with occasional overtime.

Applicants MUST have an animal care qualification, any applicants without one will be automatically declined.

Days will be fixed after the training and trial period is over. We anticipate these days being, Monday, Saturday full day, half day Friday. Hours are 8.30 to 17.45 full day, 8.30-1.00 half day.

We are looking for a new person to join our team part time, in a permanent manor. Who would ideally have experience in a customer facing role.

We would love someone who is physically fit, with common sense, and a love of animals.

The ideal candidate will be passionate about animal welfare and possess a strong desire to provide excellent care for our animals. You will also be responsible for providing excellent customer service to all of our retail customers.

They must be capable and confident enough to be relied on to routinely carry out their duties to a high standard, completing varied tasks both alone and in a team.

They must also be friendly and approachable to ensure that customer care standards are met, which is a huge priority.

Duties will include but are not limited to:-

Caring for the animals in the shop, this includes daily feeding and watering and cleaning out animal cages.

Serving customers.

Helping with stock orders, moving of stock and the filling of shelves.

Working on the till.

General retail activities.

Cleaning of animal cages.

Cleaning of the shop and stock.

Making grooming parlour appointments, answering the phone.

Providing good customer service.

Dealing with customer returns and queries.

Must be computer literate.

Requirements,

Previous pet shop experience is not necessary, but would be desirable. We are happy to provide training.

You would be working within an established team, in a well-known and respected business. On the job training will be provided on all aspects of the work. Further education will be required as part of the role. This may come in many forms, online, in person, written or presentation. The applicant must be open to this as it now a requirement of the law.

Please be advised that this role can be physically demanding as it frequently requires unloading deliveries and re stocking shelves of animal feed (which arrive throughout the week) and helping customers with their purchases and loading vehicles.

Applicants will need to have 5 GCSEs grade A-C including maths and English or equivalent, and an animal care qualification. THE ANIMAL CARE QUALIFICATION IS NON NEGOTIABLE. The law dictates my staff must have at least a level 2 animal care qualification.

Salary will be minimum wage. 4 weeks paid holiday prorated. No sick pay. Staff discount after trial period.

Please do not call the shop regarding this position as there will not be anyone to speak to. If you have questions regarding the position please email from here, please do not use the shop email that is for business emails only.

Job Types: Part-time, Permanent

Pay: 7.55-12.21 per hour

Expected hours: 22 per week

Benefits:

Employee discount
Schedule:

8 hour shift Day shift Every weekend
Education:

GCSE or equivalent (required)
Experience:

Animal care: 1 year (preferred) Customer Service: 1 year (preferred)
Licence/Certification:

Level 2 Animal Care Qualification (required)
Job Types: Part-time, Permanent, Temp to perm

Pay: 10.00-12.21 per hour

Expected hours: 20 per week

Benefits:

Employee discount
Schedule:

8 hour shift Day shift Every weekend Overtime
Application question(s):

Are you physically fit? Do you have a resilient and positive mindset?
Education:

GCSE or equivalent (required)
Experience:

Animal care: 2 years (required) Customer service: 1 year (preferred)
Licence/Certification:

Level 2 Animal care qualification (required)
Work Location: In person