Job Description

End Date Sunday 13 August 2023

Salary Range \xc2\xa340,461 - \xc2\xa342,590

Agile Working Options Flexibility in when hours are worked

Summary A full time role working 35 hours per week based in Jersey.



JOB TITLE: Personal Banking Manager

SALARY: \xc2\xa340,461 - \xc2\xa342,590

LOCATION: Broad Street, St Helier, Jersey

WORKING PATTERN: A fixed term contract of 35 hours a week, including Saturday (9am-1pm) on rotation.

About this opportunity

This is your chance to be part of a development focussed team providing vital services to the Islands\' communities. And as the Islands business is the fastest growing business in Lloyds Banking Group, it\xe2\x80\x99s a really phenomenal time to join us and make a real difference!

As a Personal Banking Manager, you\xe2\x80\x99ll proactively support your customers and colleagues whilst growing and developing your skills for future opportunities, as well as:

• Provide a level of excellent customer service.
• Support customers during life events.
• Be part of a values led culture within the team.

About us

If you think all banks are the same, you\xe2\x80\x99d be wrong. We\xe2\x80\x99re an innovative, fast-changing business that\xe2\x80\x99s shaping finance as a force for good. A bank that\xe2\x80\x99s empowering its people to innovate, explore possibilities and grow with purpose!

What you\xe2\x80\x99ll need

• Residency licence permissions for Guernsey
• Honest, hardworking, and genuine. Caring about helping people with their queries.
• An ability to quickly establish relationships; to understand and meet customers\xe2\x80\x99 needs through our diverse range of services.
• Acting with care and integrity giving our customers confidence in the service you\'re providing.
• Capable of nurturing, mentoring and supervising a small team of colleagues and keen on your own self-development.
• The flexibility to work in branches across the area and occasional Saturdays when needed.

And any experience of these would be really useful.

Customer service

Teamwork

Diary management and organisational skills.

About working for us

Our focus is to ensure we\'re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it\xe2\x80\x99s why we especially welcome applications from under-represented groups.

We\xe2\x80\x99re disability confident. So if you\xe2\x80\x99d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 24 days\xe2\x80\x99 holiday, with bank holidays on top, increasing with length of service.

• A range of wellbeing initiatives and generous parental leave policies

If you\xe2\x80\x99re excited by the thought of becoming part of our team, get in touch.

We\xe2\x80\x99d love to hear from you.

At Lloyds Banking Group, we\'re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\'ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\'ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we\'ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We\'ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We\'re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we\xe2\x80\x99re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Lloyds Banking Group