Job Description

People Service Centre Administrator

Salary:

24,360 per annum

Location:

Hybrid (Home / Glasgow Head Office, Caledonia House, Lawmoor Street, G5 0US)

Contract type:

Fixed Term (12 month contract)

Full time:

37.5 hours per week. Monday - Friday

Why join City?

We pride ourselves on our culture, our people, and our customers. We live by our company values: show you care, make it happen, be your best, strive to improve and one City.


We are a passionate and driven team, and by joining City, you become part of the UK's largest, privately owned facilities management company.


Our people are at the heart of what we do, and we care about the wellbeing of our colleagues and have developed an extensive benefits range of benefits.

Here are the benefits we offer:

33 days (6.6weeks) paid holiday for a full-time contract 37.5 hours per week contract Informal hybrid working Free on-site parking Subsidised canteen facilities & vending machines Access to Mental Health First Aiders Recommend a Friend incentive Pension scheme - up to 5% matched contribution Company-funded Healthshield cash plan. Healthshield gives you money back on everyday healthcare costs, including dental, optical, physio, wellbeing, and much more Salary sacrifice schemes, including Smart Tech and Cycle to Work Great development and career opportunities Access to One City, our reward and recognition hub. One City provides access to a host of benefits: Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Currys, IKEA, Argos, and more Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips Access to our colleague reward and recognition tools, with awards ranging from 5 - 250!

Here's what you can expect to be doing:

The People Service Centre Administrator will be responsible for administration activities across both the People Support and Onboarding functions. This includes, but is not limited to:

Ensuring the People System is updated consistently, accurately and all relevant documents are uploaded or each colleague. Posting vacancies on the recruitment system, ensuring adverts are both accurate and engaging. Covering Head Office reception duties on occasion Issuing Offer letters & Employment Terms and Conditions, ensuring absolute accuracy. Working towards the achievement of all SLAs, exceeding on occasion and flagging to the Lead Administrator when SLAs may not be met. Chasing any non-compliance to ensure all colleagues have all relevant documentation on file. Validating new starter Right to Work documentation. Processing leavers on the People System. Processing contract changes on the People System. Updating and maintaining internal trackers with accurate information. Building rapport across all stakeholders, ensuring a reliable and friendly service is offered to all customers. Ensuring the People drive is used appropriately, avoiding duplication and streamlining where possible. Ensuring compliance with General Data Protection Regulations (GDPR) regulations.

Here's what we would like from you:

Knowledge or previous experience working within administration Knowledge of General Data Protection Regulations (GDPR) Accuracy and attention to detail Excellent customer service skills Excellent communication skills Time-management skills Ability to work under pressure

In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.


The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.


It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world's most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.


Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.