Job Description

We have an exciting opportunity for you to join our Payroll department! This is an opportunity for a candidate with 3-4 years practical payroll experience and is looking to develop further.

Key responsibilities:

Managing your own client portfolio - client bureau experience is essential Confident speaking to clients directly Develop skills in order to prepare and process a range of complex and technically challenging payrolls in line with the normal standards and procedures in conjunction with the Payroll Manager Undertake regular quality reviews to improve existing processes and systems in line with continuous improvement techniques to seek efficiencies and apply best practice to enhance payroll services to clients Build and develop good relationships with clients Plan and prioritise workloads to ensure the delivery of a high quality, responsive and efficient payroll service in line with client requirements and deadlines taking account of the specific needs of larger more complex payrolls in conjunction with the Payroll Manager Ensure that payroll payment submissions are made in accordance with agreed schedules Provide technical support in dealing with client queries, report design, e-filing, data import and export, HMRC investigations including resolving over/under payments Monitor client errors and handle client complaints Take responsibility for compliance administration, monthly and year end processes Work in collaboration with the team to assist other team members, share knowledge and ideas to improve communication and help achieve team goals Start to develop profile and build knowledge and technical expertise Engage positively with the business and advocate the firm's values Take responsibility for own personal and professional behaviour Actively progress own learning and development Act with honesty, fairness and integrity in all dealings with clients, contacts and colleagues whilst respecting confidentiality and building trust

Continuing Professional Development:

Meet all requirements of the firm's policy on CPD Identify own training needs and ensure these are met through appropriate learning Progress own PDR (Performance Development Review) appraisal and seek opportunities to develop new skills

Reporting, relationships & management:

Report to Payroll Manager, Partners and Managers Support rest of payroll team as is required Encourage and maintain regular contact with clients and Partners to ensure deadlines are met

Technical, training & skill levels:

3-4 years practical payroll experience Strong technical skill and knowledge of payroll processes Effective use of business tools and IT Excellent communication skills (oral and written) Good planning, time management and organisational skills Effective team player Build relationships with peers internally and externally Good rapport building and client liaison skills Start to understand other client facing service areas: audit, tax, theatre division, business services Demonstrate awareness of relevant financial targets and constraints Seek innovative solutions with 'out of the box' thinking to deliver excellent client service and continuous improvement Generate and implement new ideas to progress the business * Engage positively with the business