Patient And Family Support Administrator (band 3)

Bristol, ENG, GB, United Kingdom

Job Description

The Psychological Therapies team at St Peter's Hospice is dedicated to supporting the emotional wellbeing of our patients, those close to them and the bereaved. The therapist deliver therapy at our Brentry site and in a variety of community settings. The team work closely alongside our clinical teams and see their care as integral to the support St Peter's offers.


The team work closely alongside our clinical teams - their work is integral to the holistic support St Peter's offers.


About the role:


The role is office based at our Brentry site, working alongside our Senior Psychological Therapists, and Psychological Support Workers providing administrative support for efficient service delivery. On occasion you may also become involved in the work of our wider Patient and Family Support Team.

Band 3, salary of 24,625 - 26,187 pa FTE, dependent on experience 15 hours a week, Thursdays and Fridays Permanent position

About the person:


Applicants should be excellent communicators and must have the ability to deal sensitively, compassionately and professionally with patients and clients using our service, as well as internal and external colleagues. It is a essential that applicants have a high standard of IT skills, are well organised and enjoy working in a team.


Key responsibilities:


The successful applicant will be responsible for maintaining and developing team administrative processes, taking calls and playing a key role in the smooth running of the team.


You will gain experience and knowledge of palliative care services through excellent training, as well as support from your colleagues. Come and join our friendly and collaborative team and make a real difference for people in Bristol, North Somerset and South Gloucestershire.


For more information, please view the job description located at end of this page.


For an informal discussion, please contact Victoria Minty, Psychological Therapies Team Lead, at victoria.minty@stpetershospice.org



Please note the jobholder will be required to undergo a Disclosure and Barring Service Check.


Sensitive DBS applications:

If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, please call 0300 131 2784 or email sensitive@dbs.gov.uk once the form has been issued to you.



We will also require vaccination history or evidence of immunity.

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this

.


Strictly no agencies.


St Peter's Hospice is a well-loved hospice that provides extensive inpatient and community services, in Bristol and the surrounding areas. Every year St Peter's Hospice makes a difference in the lives of thousands of patients and their families when it matters most.


Many of our staff work directly with patients and their families in nursing, health care and medical jobs. Others raise money to support patient care through our chain of over 40 charity shops and our fundraising activities. We also have a significant number of staff working in varied office-based roles.


Our aim is to provide an inclusive, safe and healthy workplace that boosts creativity and motivation.


Our Inpatient Unit is a state-of-the-art centre of clinical excellence, that was built with the generous support of the people of Bristol. Beyond our Inpatient Unit, you'll find our team in homes and on the phone 24/7. More recently in response to the pandemic we have moved some services online to continue support for our patients.


The Hospice is also a centre of educational excellence and we teach other healthcare professionals about how to care for people at the end of their lives, supporting the NHS and care homes provide end of life care.

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Job Detail

  • Job Id
    JD3052702
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bristol, ENG, GB, United Kingdom
  • Education
    Not mentioned