Job Description

Salary: \xc2\xa330,075.24 (\xc2\xa314.83 per hour)
Hours: 39 hours per week
(Some travel is required \xe2\x80\x93 So must have access to a car and have a full driving licence)

My client is looking for an experienced Parts Sales Coordinator to join their growing team.

You will be required to deliver excellent customer service and ensure customer Parts requirements are met in an efficient and timely manner.

Main Tasks:
\xe2\x80\x93 Receiving incoming calls and identifying the relevant parts, advising the customer of the
cost and availability.
\xe2\x80\x93 Deliver a responsive customer-focused front-line service, that deals with incoming
orders and queries by providing a high-quality of information and advice service to both
external and internal customers.
\xe2\x80\x93 Achieve a high level of support to the customer to ensure minimum downtime for
customers\xe2\x80\x99 vehicles
\xe2\x80\x93 Act as the first point of call for our customers, and answer the telephone in a
professional and caring manner.
\xe2\x80\x93 To distribute parts to customers, ensuring the accuracy and quality demanded by the
customer are met.
\xe2\x80\x93 Ensure that distribution deadlines are achieved and that all documentation is
completed to a high standard.
\xe2\x80\x93 As appropriate and when required answering customer telephone enquiries, dealing
with electronic enquiries and serving on the counter as necessary.
\xe2\x80\x93 Identifying, picking and packing parts orders for customers. Checking that packaging is
\xe2\x80\x9cfit for purpose\xe2\x80\x9d, is in good condition and not damaged in any way.
\xe2\x80\x93 Arrange for delivery and shipment of parts as required, using the most efficient method
of dispatch.
\xe2\x80\x93 Prepare and cost part invoices.
\xe2\x80\x93 To liaise with service office staff to obtain relevant parts for service jobs, avoiding
delays and enabling engineers to keep customer vehicles on the road.
\xe2\x80\x93 Ensure that goods are stored safely and efficiently in appropriate shelving or in
containers.
\xe2\x80\x93 Where trained, use the forklift to manoeuvre goods, safely and efficiently.
\xe2\x80\x93 Assist with stock checks and the annual stock take.
\xe2\x80\x93 Carry out general clerical office tasks, including post, printing, photocopying and scanning

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a \xe2\x80\x9cclean\xe2\x80\x9d copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR \xe2\x80\x93 Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market\xe2\x80\xa6

KH Recruitment