Job Description

Mercedes-Benz Parts Sales Advisor

We are seeking a dedicated and knowledgeable Parts Advisor to join our Mallusk team.

We are a specialist franchise catering for Mercedes-Benz van and truck. We require experienced individuals to complement our existing experienced parts team, to ensure every vehicle has the components it needs - when it needs them.

Shift pattern:

39 hours per week

Monday to Thursday, 08:30 - 16:45 & Friday 08:30 - 17:00 (39 hours)

Saturday overtime working will be on a rotational basis; 08:30 - 12:30, when competent 08:30 - 15:00 on a rotational basis.

Rate of pay:

13.15 per hour

Job Role

:

Identifying and sourcing Mercedes-Benz vehicle parts, processing orders in a timely and accurate manner

To handle all customers/prospective customers in a prompt, helpful and efficient manner both on the telephone and in person representative of the brand

Communicating effectively with customers, giving product advice along with promotions and offers

Locate unavailable items from other suppliers and arrange for delivery

Upsell products and vehicle parts accessories

Check deliveries of stock against delivery notes and record any discrepancies

Maintain accurate records of inventory levels and assist in stock management Assist with stock management and with general parts department duties

Process orders and handle transactions efficiently for our inhouse team

Aptitude, Values & Work Ethic:

Positivity with the desire to learn and develop within the dealership

A passion for vehicles

Essential

:

At least one year's experience working in a similar role within the motor industry

IT literate with the ability to use Microsoft Office and navigate parts catalogues

Ability to communicate effectively with customers by telephone, email and face-to-face

Excellent accuracy and attention to detail

A good team player with the ability to work on your own initiative

Commitment to delivering customer excellence

Desirable

:

Experience of using Kerridge/CDK or a dealer management system

Benefits

:

Continued Mercedes-Benz accredited training & development Mercedes-Benz uniforms provided Group profit share scheme Generous annual leave entitlement that increases with service Employee activities & events to recognise going the extra mile Birthday gift and long-service awards Ben - Employee Assistance Programme Death in service benefit

If you wish to join our market leading parts team, please submit your CV to Gillian McCrudden at GillianMcCrudden@m-btruckandvan.co.uk

MBNI are an Equal Opportunities Employer

Job Types: Full-time, Permanent

Pay: 13.15 per hour

Expected hours: 39 per week

Benefits:

Canteen Cycle to work scheme Discounted or free food On-site parking Profit sharing Sick pay
Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekend availability
Work Location: In person

Reference ID: PARTSMAL0525