Part Time Evening Receptionist
Job Description
We are looking for someone to assist in our team from 17:00 - 01:30, 3 days per week.
As Hotel Receptionist, you are the first and last point of contact for our guests, and your friendly welcoming attitude, is one the key part to making our guests stay as memorable as possible.
Hotel Receptionist responsibilities include check-in/ Check-out, verifying reservations, ensuring payments and folios are balanced, arranging a number of guest requests, coordinating with all departments across the property and most importantly, providing our guests with first class local knowledge and a positive can do attitude, the words "I don't know" are not in our vocabulary.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Carry out guest
check-in and check-outManage online and phone reservations
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner coordinating with Duty Managers.
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payment
Operates the bar , assists guest with drinks recommendations
Maintains cleanliness levels of Front of House areas
Serves drinks, takes payment
Job Types: Part-time
Job Type: Part-time
Pay: 12.21 per hour
Benefits:
Company pension Employee discount On-site gym
Schedule:
8 hour shift Weekend availability
Work Location: In person
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Job Detail
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Job IdJD3035491
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEdinburgh, SCT, GB, United Kingdom
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EducationNot mentioned