Job Description

This opportunity is currently being offered on a fixed term contract basis until 31 March 2025, however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).

To provide a supportive outreach response to rough sleepers. You will be responsible for conducting outreach work across Medway to verify, engage and support rough sleepers. You will have experience in dealing with rough sleepers with multiple needs and able to work with challenging behaviour.

To follow up individuals sleeping rough and liaise with partner agencies to deliver multi-agency reports and interventions, within Medway.

To provide information and advice on support services available and provide assistance in exploring various housing options. To seek resettlement and move on options for long term rough sleepers.

To be able to adapt working practises to work with vulnerable people both on the streets and within accommodation.

To carry a case load of clients, ensuring they are effectively supported, and this is followed up with effective casework management including client centred support plans, risk assessments and needs assessments.

In return we offer you:

• Generous annual leave entitlement
• Generous local government pension scheme package
• Access to wider training and development qualifications
• Flexible working scheme
• Travel plan discounts
• Car Benefit Scheme from Tusker
• Access to CAREFIRST advice & counselling service
• Employee discount scheme for national and local retailers
• The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: -

We\'re committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our priority of making Medway a place to be proud of. The main outcome being a \'clean and green environment\'. All Medway Council staff can access an additional day\'s paid leave to undertake a volunteering activity which supports climate change.

Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

We provide all local Government services for a quarter of a million people, looking after and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.

If you would like to have an informal discussion with the recruiting manager, please e-mail Helena Jackman Wells on helena.jackmanwells@medway.gov.uk.

Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile.

Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.

For further information please refer to the Medway information pack available as a download or to view online.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

Please visit for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

We reserve the right to close this vacancy at any time prior to the closing date.

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