The service will be staffed 24/7 and the post holder will be working a rota of early and late shifts over 7 days including weekends and bank holidays.
Job Type:
Permanent / Fixed Term
Shortlisting:
w/c 5th May
Interview:
w/c 12th May
Why this role would be great for you
This role is split between our Prehab Service and Out-Reach, you will be the face of the YMCA recovery team for those that are at the beginning of their recovery journey. To be able to empower and instil hope for our service users to make change possible.
What your week may look like
Providing therapeutic support that empowers them to plan a positive and sustainable future.
To promote healthier life style choices and empower service users to increase their recovery capital to support detoxification holistically (pre, during and post detox)
To provide effective case management and coordination of the individual recovery plans - with specific reference to detoxification completion and support available during detoxification period
To promote, prepare and provide detoxification as a viable treatment option for all service users Support Planning, risk assessing and safeguarding SU Involvement and engagement
Reporting/ Monitoring Support people to achieve their goals and targets as defined/ agreed within their recovery plans
Manage, update and communicate service users risk assessments in line with YMCA Together/City Wide policy and procedure
Plan and facilitate evidenced based, therapeutic one to one and group interventions for pre detox, during detox and post detox
Effectively assess, plan, monitor and review all stages of client's detoxification journey using designated tools within agreed time scales.
Plan and facilitate workshops to individuals and groups that inform/ teach service users around healthy relationships, promote healthy lifestyles, how to manage a tenancy, manage a home and live independently
Recognise personal and professional boundaries at all times and work in line with YMCA Together policies and procedures.
Ensure people shape their own support and take part in all activities that are identified on time table.
Encourage involvement, participation and co-production from people in the running and development of the service
Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages people to engage
Ensure appropriate recommendations are made for the use of the Service User Personalisation Budget
Encourage and support to people with additional needs ensuring all appropriate referrals are made
Promote and encourage the pathway to independence working to a Whole Family Approach
Acting as nominated champion to maintain key partnerships and links
Monitor positive feedback from people and external agencies
Ensure referrals to the programme are processed thoroughly and within the correct time frames
Liaise with all emergency services
Ensure at all times the safety of yourself and others on the premises in which you work
Conduct Health and Safety checks as required
Report, log and communicate all incidents to the appropriate people
Conduct welfare checks as specified during your shift
Ensure adherence to YMCA Together visitor's policy and procedure
Adhere to all Risk Management Protocols
Excellent communication with all YMCA Together staff
Flexible and positive approach with all team members
To be committed to learning and personal development both as an individual and as part of a team
Sharing information and expertise with the team, covering absence, and working Together to provide a high-quality service
Attend team meetings as required
To operate to the care/support plan for residents regarding medication handling and in line with the YMCA Together medication policy.
Develop and maintain working relationships; including regular three way meetings with prescribing service and detox provision
To work in partnership with community Pharmacists ensuring clear communication pathways in relation to and dispensing of relevant and appropriate detoxification medication.
Develop excellent working relationships with the LCC Commissioners and multi disciplinary team and ensure successful delivery of outcomes
Develop excellent and robust relationships, protocols, contacts and service level agreements with referring agencies, statutory services and wider stakeholders
Attend meetings with external partners as required to develop the service model and ensure all the KPI's and outcomes of the service are met
Uphold and develop YMCA Together Equal Opportunities policy of anti discrimination across all services
Ensure compliance with Code of conduct, including professional boundaries and confidentiality at all times
Deal promptly with all complaints
Report all safeguarding incidents
Familiarise yourself with and ensure compliance with all YMCA TOGETHER policies and procedures
Prepare for and attend supervision and annual appraisal with your line manager taking direction as appropriate and contributing to the development of both yourself and the service
It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.
The skills we are looking for
Educated to graduate level or significant relevant experience
Qualification or significant relevant working experience in substance misuse, homelessness, mental health, housing or advice
Experience of working with people with a history of substance misuse domestic violence, mental health, homelessness or
At least 2 years' experience of working within a hostel or support service
Experience of partnership working
Experience of creative support planning and target setting
Experience of formulating risk assessment
A working knowledge of Health & Safety issues
A clear understanding and specific knowledge of complex needs support issues such as domestic violence. homelessness, mental health, substance misuse and offending
Knowledge of Safeguarding protocols
Knowledge of "Empowerment Star"
Knowledge of health intervention and services for women and children
Computer literate, competent in working with Microsoft word, outlook, windows
The ability to plan and facilitate workshops
Commitment to multi agency working and best practice
Ability to develop and deliver a high-quality person-centred approach
The ability to support service users who display challenging behaviour including verbal aggression
Committed to improving the lives of people in recovery
Committed to own personal development and CPD planning
Creative and dynamic approach with the ability to "think outside of the box" when providing solutions
Energetic, highly motivated with a reputation of being held in high regard by their peers
Excellent interpersonal/ communication skills
Excellent negotiation/ mediation skills
Committed to own career development
Reliable
Ability to work within and have commitment to YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness.
Energetic, dynamic and self-motivated
What is nice to have
Qualification in mental health/therapeutic approaches
Qualification in training
Qualification in IT
Experience of working within a psychologically informed environment (PIE)
Knowledge of the Cognitive Analytic Therapy (CAT)
Analytical, data collation and reporting skills
Even if you don't feel that you have all of the relevant skills and "nice to haves" we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk
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