Job Description

An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as outpatients ReceptionistThe role involves welcoming patients to our department, booking the patients in for their Outpatient appointments and the administrative duties that regarding the Follow up processes.You will also have the opportunity to work and train in other areas and teams within Patient Access, gaining essential skills and experience to support ongoing personal development.Main duties of the job

• Welcoming the patients to our department. Checking vital information on the patients records and updating as necessary.
• Following the processes, speciality specific regarding the patients follow up appointments.
• Being responsible for the Oral/Orthodontic clinic prep, which is a weekly task, and updated daily or as an when necessary.
• Working in a team to complete each days work loads.
• Arrange outpatient appointments, using the Choose and Book system where applicable, confirming, cancelling and changing appointments as necessary.
• Ensure patients are communicated with effectively in relation to their appointments via email, phone or letter.
• Arrange transport and translation services where necessary.

About usListen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

Date posted11 February 2025Pay schemeAgenda for changeBandBand 2Salaryxc2xa323,615 a year per annum pro rataContractPermanentWorking patternPart-time, Job share, Flexible workingReference number434-SCS6929338Job locationsAmersham HospitalWhielden StreetAmershamHP7 0JDJob descriptionJob responsibilitiesFor a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. Job descriptionJob responsibilitiesFor a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.Person SpecificationEducation, Qualifications & TrainingEssential

• Basic Maths and Computer skills

ExperienceEssential

• NHS experience desirable

Special CircumstancesEssential

• Ability to work on all sites

Skills, Abilities & KnowledgeEssential

• Customer service experience, Keyboard Skills

Person SpecificationEducation, Qualifications & TrainingEssential

• Basic Maths and Computer skills

ExperienceEssential

• NHS experience desirable

Special CircumstancesEssential

• Ability to work on all sites

Skills, Abilities & KnowledgeEssential

• Customer service experience, Keyboard Skills

NHS