Outbound Call Centre Agent

Ammanford, WLS, GB, United Kingdom

Job Description

AMMANFORD OFFICE BASED ROLE



EXPIERIENCE PREFFERED BUT NOT ESSENTIAL



PREVIOUS APPLICANTS DO NOT APPLY



Telephone based



Overview:

Join our dynamic team as a Life Insurance Lead Generator. We're on the lookout for enthusiastic individuals who can proactively identify and generate high-quality leads for our life insurance products through outbound calls. This role is perfect for those who thrive in a fast-paced setting, able to work towards targets and have a passion for connecting with potential customers

.

Responsibilities:



1.

Outbound Lead Generation:



Utilize our automated dialing system to efficiently reach out to a targeted audience. Proactively engage in outbound calls to connect with potential customers. Demonstrate a proactive approach in initiating conversations and building initial interest. Proficiently handle client objections with the aim of influencing a positive change in their mindset Effectively communicate product features and benefits to capture customer attention.
2.

Lead Qualification:



Engage with leads to understand their insurance needs and determine eligibility.

Gather accurate information for further evaluation by the sales team.

3.

Database Management:



Maintain accurate and up-to-date records of lead interactions on calls with use of our CRM.

Ensure data integrity by regularly updating customer profiles.

4.

Team Collaboration:



Work closely with the sales team to transfer qualified leads promptly.

Collaborate with team members to optimize lead generation strategies.

5.

Performance Metrics:



Ability to achieve and surpass the daily, weekly, and monthly lead generation goals established for position operations.

Adhering to companies set KPI's

Qualifications & Requirements:





Proven experience in outbound call center roles preferred, however on boarding training will be provided for the role.

.This role requires strong negotiation skills

Excellent verbal communication skills and a compelling phone presence.

Familiarity with call Centre systems and lead management processes preferred

Goal-oriented with a focus on achieving and surpassing targets.

Knowledge of life insurance products essential and industry trends is advantageous.

Education and Experience:



Previous experience in lead generation, telemarketing or sales, within an insurance call center setting is preferred however not essential

Benefits:



Competitive salary with performance-based incentives.

Holiday allowance

Opportunities for career advancement within the organization

If you have a knack for making impactful outbound calls, a passion for life insurance, and enjoy contributing to a collaborative team, apply now for the Life Insurance Lead Generator position.

Become an essential part of connecting individuals with the life insurance coverage they need to protect their loved ones

-Working hours : 9:30-6pm

-Weekly pay

Job Type: Full-time

Pay: 475.00-1,000.00 per week

Additional pay:

Bonus scheme Performance bonus
Benefits:

Company events Company pension Referral programme
Schedule:

8 hour shift Monday to Friday No weekends
Licence/Certification:

Driving Licence (preferred)
Location:

Ammanford (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3033351
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ammanford, WLS, GB, United Kingdom
  • Education
    Not mentioned