Job Description

OTC Credit Controller

: At Warner Music Group, we\xe2\x80\x99re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses: \xc2\xb7 Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force. \xc2\xb7 Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere. \xc2\xb7 Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future. \xc2\xb7 Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career. We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sex or sexual orientation, race, ethnicity, religion or belief, disability, and any other protected characteristic or identity. Consider a career at WMG and get the best of both worlds \xe2\x80\x93 an innovative global music company that retains the creative spirit of a nimble independent. Job Title: OTC Credit Controller A little bit about our team: Warner Music\xe2\x80\x99s EMEA Shared Service Centre is the home to the financial, tax and administrative functions that provide critical support and best-in-class services to our European Recorded Music and Publishing businesses. The UK Centre embodies the innovative and creative spirit that stems from the company\xe2\x80\x99s deep history in nurturing entrepreneurial thinking and artist-focused innovation, enabling our employees to develop a wide range of skills through cross-function collaboration and development opportunities. Your role: The Order to Cash (OTC) Credit Controller will ensure Accounts Receivable (A/R) and credit and collection activities for the organisation are processed timely and accurately. They will develop and execute continuous process improvements to streamline order-to-cash process. Here you\xe2\x80\x99ll get to: \xc2\xb7 Provide financial order management support to business units, supply chain and sales personnel to control credit exposure, affect timely payment, and minimise and resolve customer disputes \xc2\xb7 Execute collection of assigned customer account portfolio \xc2\xb7 Lead monthly calls with labels related to account balances for own ledger \xc2\xb7 Ensure all payments are collected within the specified payment term \xc2\xb7 Work closely with finance to ensure cash forecasts are accurate and complete \xc2\xb7 Facilitate monthly A/R close process, including preparation of accounts receivable ledger, including any adjustments, journal entries, and reconciliation of specific accounts \xc2\xb7 Evaluate customer accounts for any issues relating to reconciliations/settlements, ensuring aging balances are investigated and resolved \xc2\xb7 Advise label finance teams on any risky customers for their bad debts provisions, ensure proper escalation of risks and refer uncollectable debts for support or write-off \xc2\xb7 Manage customer inquiries and disputes \xc2\xb7 Process dispute/deduction adjustments and write-off balances \xc2\xb7 Conduct A/R search queries, liaise with business partners including label and publishing divisions, corporate divisions (tax, legal, etc.) on various projects \xc2\xb7 Maintain accurate credit and collection files and perform monthly portfolio analysis \xc2\xb7 Provide support to the OTC Team as a whole to ensure full team coverage, including raising invoices and credit notes, allocating cash, creating adjustments, and any other task deemed necessary by the OTC Manager About you: \xc2\xb7 2+ years of experience in a a credit control role with high volume of transaction processing in financial ERP \xc2\xb7 Understanding of internal controls, indirect taxes, and service desk operations desired \xc2\xb7 Strong work-ethic and a self-starter who proactively seeks out new solutions \xc2\xb7 Ability to multi-task and prioritise projects working well under pressure \xc2\xb7 Detail oriented We\xe2\x80\x99d love it if you also had: \xc2\xb7 Knowledge of SAP, ERPs, and S/4HANA About us: As the home to Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world\xe2\x80\x99s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We\xe2\x80\x99re the home to WMX \xe2\x80\x93 the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways \xe2\x80\x93 and Alternative Distribution Alliance (ADA) \xe2\x80\x93 the ground-breaking global distribution company for independent artists and labels. Together, we are Warner Music Group: Music With Vision & Voice. Love this job and want to apply? Click the \xe2\x80\x9cApply\xe2\x80\x9d link at the top of the page or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter. Don\xe2\x80\x99t be discouraged if you don\xe2\x80\x99t hear from us right away. We\xe2\x80\x99re taking our time to review all resumes, and to find the best people for WMG. Thanks for your interest in working for WMG. We love it here, and think you will, too. WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth, or any other characteristic protected by law.

Warner Music Group