Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives \xe2\x80\x94 beginning with our own. That\xe2\x80\x99s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Summary

Salary: \xc2\xa350,000 - \xc2\xa355,000 (Depending on Experience)

Hours: Monday to Friday, 9am - 5pm. Full time in office.

Location: 40 Grosvenor Place, London, SW1X 7AW

Contract: Permanent

Who are we?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 65,000 caregivers worldwide and continue to drive innovation in healthcare.

We opened our first healthcare facility in London in 2021 and our state-of-the art 184 bed hospital in 2022. With over 100 years of history, our \xe2\x80\x9cPatients First\xe2\x80\x9d philosophy will be at the heart of Cleveland Clinic London and the goal of our team is to create an environment that continues to deliver world-class clinical care.

What are we looking for?

Reporting to the Head of Protective Services, you will take on a high-profile role within CCL, with organisational wide responsibility. You will provide expert advice, guidance, information, training, and support CCL at all levels, in relation to all Emergency Planning/Business Continuity and Resilience matters, covering all elements aligned to the Civil Contingencies Act (2004), NIMS and FEMA, as well as the CQC regulator.

The primary role is to support the detailed day to day operational aspects of the mitigation and management of incidents applying the principles of integrated Emergency Management to Anticipate, Assess, Prevent, and respond to incidents.

You will have extensive subject matter expertise in emergency management, business continuity and resilience risk, providing detailed specialist advice in respect of emergency planning and resilience matters. You will develop strong external relationships and provide liaison with NHS, government, and private providers.

What will your duties include?

Developing and promoting resilience through a comprehensive training, exercise, and continuous improvement process

Responsible for ensuring that all caregivers have the appropriate training

Lead on the development and implementation of the Emergency Planning and Business Continuity strategy.

Ensure that all relevant legal and regulatory requirements are met and adhered to.

Ensure that major incident and business continuity policies, procedures and plans are embedded throughout the organisation

Ensure that all documentation relating to incident response, business continuity and resilience is in place

Ensure that all risks that have the potential to impact resilience are managed through the risk management process

During an incident, support the incident response team, ensure all roles are filled, processes are followed and liaise with your counterpart in CCF as required

Ensure that there is an annual organisational wide and departmental business impact analysis audit

Ensure that the incident command centre is maintained in a state of readiness and that latest versions of all documentation printed and electronic is available to incident command caregivers

Undertake risk and horizon scanning and ensure that risks are managed through the CCL risk management process

Facilitate and document debriefs and after-action reviews following incidents to ensure plans are updated to reflect lessons identified and new processes are embedded

Understand national and central London emergency planning

What we need from you?

Master\xe2\x80\x99s level or equivalent is required or experience in Emergency Management will offset the degree (essential)

Evidence of maintaining continuous professional development

Knowledge of NIMS, FEMA, business continuity standards and Civil contingencies Act 2004 (desirable)

Ability to read, speak and write in English (essential)

Adaptability and flexibility are important in this role, including ability to work with different time zones and working with other cultures

Understanding of the risk management process

Strong technical skills including proficiency in Microsoft Project (essential)

Excellent written / verbal communication skills which includes servicing meetings and reporting/briefing (essential)

Highly developed interpersonal skills, with the ability to influence staff at all levels (essential)

Demonstrate commitment to personal development by undertaking appropriate professional development training (essential)

Excellent organisational skills, including high level of accuracy and ability to work to tight deadlines.(essential)

Ability to drive through high quality standards (essential)

Prepared to provide out of hours support as required (essential)

Significant experience coordinating or managing various projects (essential)

Effective relationship building skills (essential)

Experience of the development and implementation of Emergency Management and Business Continuity (essential)

Experience of providing training and exercises (essential)

What we can offer you?
We are offering an array of benefits to compliment working for a not-for-profit market leader, some of our benefits include:

25 days Annual leave plus 8 days Bank holiday a year

Auto-Enrolment of 5% pension - Cleveland contribute 10% through Salary Exchange

Private Medical Insurance and Private Dental Insurance

Life Assurance

Discounted gym facilities in our Admin Office Building

Employee Assistance Programme

Seasonal Ticket Loans

The closing date is the 03/09/2023. If you would like to know more, please email recruitment@ccf.org or click apply.

Applicant shortlisting and interviews may be taking place whilst this advert is live, such that this advert may close sooner than expected - please do submit your application ASAP!

Please see Important Information below:

Disclosure and Barring Service (DBS) Check
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

\xe2\x80\x9cLet\xe2\x80\x99s deliver World Class care together!\xe2\x80\x9d
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Cleveland Clinic London