Job Description

Three incredible brands, One brilliant team. Together, they\xe2\x80\x99re helping us reach our goal: to be the number one home appliance business in the UK and Ireland. As an Order to Delivery Specialist, you\xe2\x80\x99ll have a key part to play in the success of our organisation.

As an Order to Delivery Specialist, you\xe2\x80\x99ll be accountable for ensuring the smooth and effective processing of customer orders from receipt through to delivery. Your remit will span all touchpoints of the customer journey, including updating customer data, processing delivery and collection orders, checking product availability, communicating with carriers and ensuring customer satisfaction.

You\xe2\x80\x99ll be based out of our fantastic Birchwood park office (WA3 6XG) but you\xe2\x80\x99ll also have the opportunity to work from home 40% of the time.

Benefits:

• Salary of \xc2\xa325,000 PA
• Hybrid working
• Enhanced family leave policies
• Up to 6% employer pension contribution
• Enhanced sick pay policy
• 4 x Life Assurance
• Training support schemes to aid your development
• 25 days\xe2\x80\x99 holiday + statutory
• Free fruit and hot drinks
• Employee Assistance Program
• Brilliant staff discounts on products
• Access to Reward Gateway which offers a wide range of retailer discounts
• Dress down Friday
• Fantastic offices at Birchwood Park. Birchwood Park has an on-site nursery, numerous restaurants and food outlets, a discounted gym and great public transport links

You\xe2\x80\x99ll have excellent customer service experience gained in a fast-moving business with demonstrable experience building internal and external relationships. You\xe2\x80\x99ll further be able to demonstrate a hands-on approach to problem solving, have excellent communication skills and working knowledge of Microsoft office and be comfortable interpreting financial information.

You\xe2\x80\x99ll be working with a variety of internal and external stakeholders, so will need to have excellent communication, negotiation, persuading and influencing skills. It\xe2\x80\x99s also important that you have a desire to solve problems and continually improve our systems and processes.

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

To find out more about what it\xe2\x80\x99s like to work here, visit our careers site:
https://corporate.haier-europe.com/en-gb/careers/

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
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