Job Description

Are you a looking for a new challenge in a constantly changing minor illness healthcare environment? Can you motivate and lead a team to success? If so, then this could be the role for you.
One Medical Group are looking for a professional and dynamic individual to join the team at Sheffield Walk-in Centre, as the Operations Manager.

The Operations Manager, will lead the team at Sheffield Walk-in Centre to ensure that the service is safe, efficient and effective operationally, providing the best outcomes for the patients that use the service. They will have high standards and expectations to ensure that the team is delivering high quality care to patients and clients, creating an environment where this can flourish. They will have a proven record of managing a team and a good understanding of finance and budget. Healthcare professionals who fancy taking a step up towards management to maximise the impact of resources in the face of growing demand for care are also encouraged to apply.

The Operations Manager is expected to harness a working environment which encourages team work, energy and creativity. To achieve this, they will have strong leadership and excellent problem-solving skills, along with good communication and interpersonal skills.
They will work with key stakeholders and external partners to ensure that the quality of the service and care that the service provides, is of excellent standard.

Hours: 40hrs per week, 5 days over 7.

The successful candidate will be expected to:

• Lead the service, setting the example of what is expected from others at the service.
• Provide quality leadership and support to the other key members of the team at the centre.
• Aim for an outstanding and gold standard service by improving on what is in place and looking for new ways to develop the service.
• Ensure that the service is operational at all times, delivering an effective, efficient and safe environment.
• Monitor and support the Quality Lead, and other leads to ensure that deadlines are being met in a timely manner.
• Ensure that exemplary customer service is being delivered by all staff.
• Deliver regulatory compliance and review any audit or inspection reports and recommendations, ensuring compliance with all statutory regulatory bodies and company policies and procedures, responding to and acting upon any recommendations from the CQC.
• Have a good understanding of the Key Lines of Enquiry (KLOE) and work with the Quality Lead to ensure the service is CQC ready, at all times.
• Liaise with the key stakeholders and external agencies to ensure that our contractual requirements are being met and to develop the service.
• Attend all necessary meetings with key stakeholders, NHS services, CCG, CQC and commissioners

(Please see at the bottom of this advert for an extended list of responsibilities)

Therefore you must have:

• Recent management experience
• Relevant management experience
• Evidence of leading a team
• Good understanding of autonomous practice within a minor illness/Urgent Treatment centre and the roles that deliver this
• Good understanding of adult and paediatric guidelines in minor illness and why we need to deliver this within the service.
• Ability to manage and prioritise workload.
• Proven ability to work as part of a team.
• Demonstrate enthusiasm and self-motivation
• In-depth Knowledge of the CQC Key lines of Enquiry
• Current knowledge of government targets and initiatives and N.I.C.E. guidelines and their impact on clinical practice.
• Good understanding of pathways.
• Computer literacy

Sheffield Walk in Centre sees 77,500 patients annually through walk-in and those booked directly into the service through external system partners such as NHS 111. We have a close relationship with the local hospitals and work across the city with our external partners, to ensure we are providing high-quality care for our patients.

Location: Broad Lane, Sheffield, S1 3PB

What we offer

• NHS Pension with 20.6% employer contribution
• 25 days annual leave plus Bank Holidays (pro-rata, if part-time); the annual leave entitlement rises with length of service
• Extra day of leave per year for work anniversary
• Unsocial hours payment at 30%, Monday to Friday after 6pm and all-day Saturday and Sunday
• Parking Contribution - up to \xc2\xa3200 per annum

• Enhanced maternity; maternity/paternity support; adoption pay
• Family friendly employment policies
• Special and significant event leave
• Participation in OMG\'s refer a friend scheme
• Internal wellbeing support through OMGs Wellbeing Advisors
• Employee Assistance Program run by award winning Health Assured
• Eye care scheme - free eye test plus a contribution towards glasses
• Cycle to work scheme
• Access to NHS discounts
• Continued personal and professional development

Working at OneMedical Group (OMG)
Our team at OneMedical Group, whether working for OnePrimaryCare, OneMedical Property or within our OMG Support Centre, all come together, collaborate, share ideas and have fun!
The team is made up of people with different skillsets where we can learn from each other and make a positive impact.

Who we are
OneMedical Group is a family run organisation with our co-founders still involved, supporting our teams to be their best. We have an ambitious strategy and mission, one that is shared and supported by our whole group. The co-founders started OneMedical Group with the vision of delivering healthcare differently to make a real difference to the communities that we work with.

At OneMedical Group our people are encouraged to bring their whole self to work and to be your own person. By being yourself at work it enables a greater community, one where we have creative thinkers and doers, enabling us to achieve the mission we have set ourselves. We can only achieve our mission through our people, so, finding the right people to work at OneMedical Group is important to us.

Note: We reserve the right to close this advert early.

OneMedical Group