Job Description

Operations Manager | S3 | CDO | Glasgow

Country: United Kingdom

WHAT YOU WILL BE DOING

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A role within Data Centre of Excellence which consists of a variety of different subject areas, initiatives and challenges, ranging from ensuring that our data is protected and under control, to ensuring we are adhering to regulatory expectations, along with creating and developing innovative solutions to help manage our data.

Leads as a strong contributor for managing and delivering of products, processes, services, or controls for a business unit in line with the wider strategic objectives of the Directorate; continuously analysing, identifying and recommending solutions that drive efficiency and innovation.

The role will support others in formulating the strategic agenda for the Directorate through a range of activities.

The difference you\xe2\x80\x99ll make.

Working as a key member of the Data CoE business management team across a broad range of categories including resourcing & recruitment, finances, BAU service management and other (incl. BCP).

Managing an organisational wide resourcing agenda such as vendor / supplier management, internal onboarding, process management and location strategy.

Working proactively to support in the management of the financial agenda, including budget tracking and financial reporting to allow the Leadership Team to manage within budget.

Supporting in the oversight, reporting and improvement of the Data CoE BAU service offering.

Supporting divisional projects and change through the development of business cases and deep dives whilst focussing on analytical research to support process improvement opportunities.

Supporting Data CoE in the execution of various activities such as Business Continuity Planning (BCP) and managing the Chief Data Office headcount mix and recruitment.

What you\xe2\x80\x99ll bring.

Proven experience as either a Business Manager or Operations Manager in a previous role.

Previous experience in Workforce planning; being able to forecast and plan workforce supply and demand.

It would also be nice for you to have.

Experience in Financial Services / Banking, particularly within Data organisations / teams, will be very beneficial.

Experience of liaising with business stakeholders to understand their requirements.

Experience of leading and managing a team of people (FTE + Non-FTE).

Ability to report and present findings from analysis in a clear and articulate manner.

What else you need to know.

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. We aim to offer different ways of working to ensure the best experience for you and for our customers. To support this, we offer site-based contracts with a hybrid working pattern and we\xe2\x80\x99re happy to discuss specific requirements throughout the recruitment process.

This role is based in Glasgow and you will be expected to spend 40% of your time in this office.

We will be conducting all interviews via telephone or video-conference where possible.

This is a permanent position.

Everyday Inclusion

At Santander we\xe2\x80\x99re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we\xe2\x80\x99ll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

Competitive salary

Eligible for a discretionary performance-related annual bonus

We put 8% of salary into your pension, even if you don\xe2\x80\x99t contribute yourself. We\xe2\x80\x99ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer

30 days\xe2\x80\x99 holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

\xc2\xa36,000 car allowance per year (remove for SLB roles)

Company funded individual private medical insurance

Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments

Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover

Share in Santander\xe2\x80\x99s success by investing in our share plans

What to do next.

If this sounds like a role you\xe2\x80\x99re interested in, then please apply.

If there\xe2\x80\x99s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it\xe2\x80\x99s a copy of our application form in another format or additional assistance, we\xe2\x80\x99re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Santander