We are currently looking for Operation Managers to join our expanding Teams in the Milton Keynes area. Ideal candidates will be able to demonstrate a high level of professionalism and excellent customer service skills.
Experience of working in Security Sector needed!
As an Operations Manager you will be responsible for:
Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
Acting as a role model and always behaving in line with our company values
Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
Ensuring all aspects of the required services are being delivered to the customers' satisfaction and in accordance with the contract
Ensuring there are sufficient trained, licenced, and vetted staff working at all times to meet customer and contract requirements
Ensuring contract required training and screening / vetting has been completed for all security staff
Developing professional customer relationships, responding appropriately to customer requests and concerns
Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
Completing risk assessments and site evaluations as well as completing monthly performance reports.
Ideal candidates:
Health and safety awareness and knowledge
Excellent organisational and time management skills
Confident and professional working approach and appearance
Strong customer service, client focused attitude with the ability to build good working relationships
Exceptional verbal and written communication skills
Ability to work individually and as part of a team
Resilient and tenacious with a 'can do' approach
Flexible and adaptable
Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial
A Full UK Driving licence is required
What can we offer you?
Generous staff discount scheme
Unique Pay Scheme
28 days holiday (inc. Bank holidays)
Promotion path and career development.
Why?Brooknight?
Brooknight?Security is a privately owned company providing a range of security services to corporate customers, the logistics and distribution sector and retailers. With a nationwide presence, we are an established company for more than 28?years and we have provided services to a diverse range of customers. Our growth and success have been based on providing a first-class service while retaining values that are vital to building excellent customer relationships. We focus on trust, integrity, and a desire to deliver an exceptional service.
If you are looking for a role in Security and be a part of great team, we would like to hear from you - Apply online today!
Job Type: Full-time
Pay: 35,000.00 per year
Benefits:
Company pension
On-site parking
Schedule:
Day shift
Monday to Friday
Work Location: In person
Reference ID: Operations Manager Milton Keynes
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