Job Description

Operations Manager

The full application pack is

We are looking to recruit someone with a strong background in operations and data management to play a central role within our core services team. The role will focus on developing and managing operations processes that help us achieve our vision and goals, including contract management, data management and human resources (working alongside our outsourced HR), providing advice to colleagues and making recommendations to improve systems and policies.

Key responsibilities of this role:

Human Resources:\xe2\x80\x8b\xe2\x80\x8b

Oversee our relationship with our outsourced HR supplier, including contract renewals\xe2\x80\x8b\xe2\x80\x8b

Manage our HR budget\xe2\x80\x8b\xe2\x80\x8b

Oversee our annual appraisals process including identifying key themes to inform our Learning & Development Plan\xe2\x80\x8b\xe2\x80\x8b

Lead our recruitment processes, supporting hiring managers as needed \xe2\x80\x8b

Manage our annual Learning & Development Plan and training budget\xe2\x80\x8b\xe2\x80\x8b

Lead our internal Equality, Diversity & Inclusion (EDI) activities, including our internal EDI working group, working alongside our EDI lead trustee and staying up to date with relevant EDI developments \xe2\x80\x8b

Oversee our induction, first 100 days and EDI training processes \xe2\x80\x8b\xe2\x80\x8b

Manage the annual staff survey and diversity survey, working alongside the senior management team (SMT) to respond to findings as appropriate.\xe2\x80\x8b

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Data Management\xe2\x80\x8b: \xe2\x80\x8b

Lead the continued rollout of Salesforce\xe2\x80\x8b within the BSA, including internal stakeholder engagement, support and training, ensuring data integrity and maximising the potential to support programmes and wider decision-making across the organisation.\xe2\x80\x8b

Lead on the further development of our organisational impact measures and the collation and reporting of data to support evaluation of delivery against our strategic objectives \xe2\x80\x8b

Work alongside the IT Manager to explore new ways to increase operational capabilities and efficiency by introducing, maintaining and adapting IT systems, software and tools.\xe2\x80\x8b\xe2\x80\x8b

\xe2\x80\x8b\xe2\x80\x8bCompliance and Risk Management\xe2\x80\x8b:\xe2\x80\x8b

Take the lead on regulatory and compliance issues for the BSA (excluding health and safety, which sits with the Finance & Office Manager), sourcing expert external advice where needed.\xe2\x80\x8b

Working alongside SMT, take the lead on risk assessment processes for our programmes.\xe2\x80\x8b

Act as Company Secretary for the BSA, keeping the charity\'s online Charity Commission records up-to-date and with relevant charity and company law\xe2\x80\x8b

Support our outsourced finance provider with formal reporting to the Charity Commission and report to other regulators where required\xe2\x80\x8b

Work alongside the SMT and other colleagues to inform decisions around procurement, for example of future IT systems or outsourced suppliers.\xe2\x80\x8b

Review and provide advice to colleagues on programme-related contracts\xe2\x80\x8b

Lead our GDPR policy and processes\xe2\x80\x8b, providing advice to colleagues where needed\xe2\x80\x8b

Manage the relationship with the BSA\'s legal advisors\xe2\x80\x8b

Keep our Operations records updated, including managing our policies, suggesting updates to existing policies (gathering internal and external input where appropriate) and identifying new policies as required.\xe2\x80\x8b

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In addition: \xe2\x80\x8b\xe2\x80\x8b

Lead the operational aspects of the organisation\'s plans to become more environmentally sustainable, working alongside the Finance & Office Manager and other colleagues across the organisation.\xe2\x80\x8b

Support colleagues across the organisation especially at busy times or on specific areas of expertise.\xe2\x80\x8b\xe2\x80\x8b

Other duties as reasonably required by the line manager.\xe2\x80\x8b

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British Science Association