Job Description

At Network Rail, we\'re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We\'re an organisation where people matter. When you\'re part of our team, you matter to us, and you matter to millions.

The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula.
Our ambition to be responsive to passengers and freight users drives us every day and we\'re empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.

About our people and the recruitment process - We\'re an inclusive employer of choice and we welcome applications from everyone!

As a Network Rail employee, you will enjoy a wide range of benefits!

\xc2\xb7 Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.

\xc2\xb7 A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.

\xc2\xb7 GWR ticket alliance - Heavily discounted all day passes for you and up to 5 friends and family to use across the GWR network (20 passes per year)

\xc2\xb7 Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.

\xc2\xb7 A range of Pension schemes to choose from.

\xc2\xb7 5 days paid volunteering leave.

\xc2\xb7 2 weeks paid reserve leave for the Armed Forces community.

\xc2\xb7 In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.

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We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone.

Brief Description
Manage and direct the Local Operations Managers, to deliver on a consistent basis, the professional management of operations workforce and effective leadership of operational safety and train service delivery.

About the role (External)

Your Main Responsibilities will be to:

1. Manage the leadership and direction of the Local Operations Managers to deliver the day-to-day train service including during time of perturbation.

2. Provide leadership and direction to the operations team acting as a role model and mentor, progressing agreed development plans through continual monitoring and review to enhance team performance

3. Lead the collation of robust contingency plans and implement through planning and liaison with all stakeholders including TOCs, II, Control and Electrical Control Rooms.

4. Lead the implementation and support development of operational risk mitigation plans, to include Level Crossings, SPADs, Route crime, seasons management and other operational activities.

5. Manage and maintain an effective working partnership with the Maintenance function so that maintenance activities deliver outputs required for train service delivery.

6. Manage and deliver and adhere to an expenditure budget.

7. Lead Area compliance with the Operations Manual, the Rule Book and applicable elements of OHSM and the SSM.

8. Deliver compliance with competency assessment systems to deliver a competent operations team.

9. Give support to the introduction of new technology and signalling schemes being introduced safely and effectively.

10. Manage, lead and direct the continuous improvement cycle with particular emphasis on business and safety loss.

11. Effectively coordinate resources to support the achievement of safety KPIs.

You will ideally have:

\xc2\xb7 Experience of and skilled in leadership and development of people *

\xc2\xb7 Experience and competence in operational management

\xc2\xb7 Ability to attain rules and regulations level 1 competency *

\xc2\xb7 Ability to attain Rail Incident Officer *

\xc2\xb7 Experience of dealing with Employee Relations

\xc2\xb7 Ability to understand financial systems and budgetary tools

\xc2\xb7 Hold full driving license

\xc2\xb7 IT skills in relation to report writing, corporate IM packages

\xc2\xb7 Experience in managing customer needs and requirements

• denotes post holder must attain relevant competency prior to carrying out activity

What could set you apart:

\xc2\xb7 Understanding corporate governance e.g. procurement rules

\xc2\xb7 Understanding of company\'s obligations in relations to RSC

\xc2\xb7 Understanding in business improvement processes

\xc2\xb7 Understanding railway industry structure and responsibility

\xc2\xb7 Experience of investigatory skills (Root Cause Analysis)

Not sure if you meet all the requirements? Let us decide!

#LI-EH1

How to apply (External)

\xc2\xa362,546 - \xc2\xa369,496 per annum.

Closing date: 06 September 2023

Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted.

Click \'apply now\' to apply.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

Diversity and inclusion are more than just buzz words for us. We\'re constantly striving to make sure we provide a welcoming and safe environment for everyone. We recognise that certain groups are under-represented within our team and we\'re working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can.

We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact or visit the connect page: . For all other support please contact your HR Business Partner.

Network Rail is a and we\'ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit for advice on accessibility support if you\'re unsure of the options available. Should you require any reasonable adjustments/modifications, please add to your application.

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Our Drugs and Alcohol Standard has changed. All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5-year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.

Network Rail