Job Description

Job Title: Operations Lead \xe2\x80\x93 Programmes

Application deadline: 11th Sept 2023,

Interviews 14th/ 15th Sept

Purpose: To lead CPA\'s Programme Team, ensuring the work we develop and deliver
Reports to: Chief Executive Officer
Responsible for: Programmes Team
Working with: Colleagues across the organisation, external contacts, agencies and funders
Location: Remote \xe2\x80\x93 able to attend regular meetings within UK/CET time zone
Salary: Competitive salary based on experience and expertise
Post: 2 Year Contract (with option to extend pending further funding), 0.8 - 1 FTE

Role description and purpose

The post-holder will be responsible for the successful leadership and management of CPA\'s portfolio of programmes in line with the strategic direction set by the Council and Trustees. Reporting directly to the CEO, the post-holder will be a key member of the senior management team, leading the Programme/Project Management team and working with the Finance Manager, Communications
Lead, Research Lead, Advisors and other key staff to develop and deliver CPA programmes across the Commonwealth and beyond. This will include strategic planning, project and team management, development of workplans and budgets, provision of leadership, good governance and oversight of all programme-related activities. This role will be responsible for engaging and working with external agencies, subject matter experts, and all relevant stakeholders to ensure the on-budget delivery of high-quality outputs across CPA\'s portfolio of programmes. The post holder will also be required to
work with other Leads and key staff across the organisation to scope and develop relationships with potential funders and support the creation of funding proposals for future programmes and workstreams, integrating their delivery into the overall programmes portfolio.

Key duties and responsibilities

Leadership and operational planning, management and oversight

\xe2\x97\x8f Collaborate with the Board, CEO and key staff to develop and advance the organisational strategic plan and goals and ensure programme areas align with strategic plan.
\xe2\x97\x8f Implement the strategic plan, integrating all aspects of the organisation\'s work into programmes, including policy, advocacy, communications, product development, research and evaluation.
\xe2\x97\x8f Work with the CEO and senior management team, creating, maintaining, and/or overseeing systems and processes to ensure effective management of the daily operations of the
programmes team and an organisational structure that supports the organisation\'s goals.

Programme planning and management

\xe2\x97\x8f Oversee and lead the development and delivery of high-quality programmes, services and resources in line with users\' needs and the wider global health landscape, taking into consideration other relevant internal and external programmes, services and resources already available or under development.
\xe2\x97\x8f Lead and direct the appropriate use of programme resources including staffing and finances, ensuring programmes are delivered to budget in accordance to agreed KPIs and outcomes.
\xe2\x97\x8f Manage grant life cycles, from request to close. This entails supporting the writing of/reviewing applications, overseeing budgets, reviewing or producing relevant reports, and monitoring impact.
\xe2\x97\x8f Deepen existing relationships with donors, agencies, and stakeholders to enhance programme sustainability, engaging with key stakeholders to understand their needs and align programme offerings accordingly.
\xe2\x97\x8f Working with other key staff, and in alignment with the strategic priorities of the charity, support the identification and development of new partnerships and funding opportunities to expand the programme portfolio.

Human resources planning and management

\xe2\x97\x8f Leading the programmes team, including direct line management responsibility, regular one-to-ones, team meetings, pastoral support and appraisals.
\xe2\x97\x8f Determine human resource requirements for the management and delivery of programmes, services and resources; recruit, select and appoint appropriate staff according to need and funding availability.
\xe2\x97\x8f Ensure adherence to human resources policies, procedures and practices including the development of job descriptions for all staff.
\xe2\x97\x8f Establish and maintain good staff relationships and morale, ensuring a healthy and safe work environment in accordance with all appropriate legislation and regulations.
\xe2\x97\x8f Identify and develop systems to support staff development and identify opportunities for staff development where possible.

Cross-team working and collaboration

\xe2\x97\x8f Work collaboratively with colleagues to ensure that programmes, services and resources are effectively communicated/disseminated and evaluated.
\xe2\x97\x8f Use available data and information for evidence-based decision making, to continuously develop and improve programmes, services and resources.

External relationships, strategic partnerships and collaboration

\xe2\x97\x8f Advocate for and communicate the organisation\'s vision, objectives, core programmes, services and resources to all relevant stakeholders, building strong partnerships that further the organisation\'s profile and reputation.
\xe2\x97\x8f Attend and report at core organisational meetings, and relevant internal and external conferences and events, raising the profile of the CPA and gathering strategic insights relevant to the organisation\'s programmes and wider vision and mission.

This list is a summary of the main duties and responsibilities of this role and is not exhaustive. From time to time, the post holder may be required to undertake other reasonable duties.

Person Specification

Essential

\xe2\x97\x8f A degree in Pharmacy (e.g. MPharm, BPharm) with over 10 years of relevant practice experience.
\xe2\x97\x8f Significant leadership experience within the international global health context, including familiarity with antimicrobial resistance.
\xe2\x97\x8f Experience of working in a not-for-profit organisation/NGO.
\xe2\x97\x8f Experience in healthcare policy development and implementation.
\xe2\x97\x8f Experience in developing digital platforms.
\xe2\x97\x8f Outstanding business development and project management skills, with evidence of successful funding awards and product development in a growing organisation.
\xe2\x97\x8f Significant experience in oversight, management, prioritisation, balancing competing demands and delivering high quality outcomes and outputs at pace and in line with objectives.
\xe2\x97\x8f Evidence of having developed and delivered high-quality programmes, services and resources at a national or international level, including developing and implementing governance processes around such programmes.
\xe2\x97\x8f Excellent organisational and planning skills with the ability to devise, plan and execute work plans to budget within strict timelines to deliver objectives.
\xe2\x97\x8f Ability to assimilate information to make evidence-based decisions and manage priorities.
\xe2\x97\x8f Proven team player and willingness to be hands-on, working in a fast-paced, dynamic environment.
\xe2\x97\x8f Demonstrable experience of team working, with proven track record in managing, developing and motivating a team.
\xe2\x97\x8f Excellent interpersonal, negotiation, relationship building and influencing skills.
\xe2\x97\x8f Strong ability to build and maintain effective working relationships with internal and external stakeholders at all levels and working collaboratively to achieve strategic goals.
\xe2\x97\x8f High-level English writing, speaking and presentation skills and the ability to effectively communicate complex ideas and information to various audiences and stakeholders.
\xe2\x97\x8f Proven experience and awareness of governance, financial and risk management.
\xe2\x97\x8f Flexible and adaptable approach to work.
\xe2\x97\x8f Proficiency in online/digital systems (e.g. MSOffice, etc.) and comfortable in adopting new tools.

Desirable

\xe2\x97\x8f Familiarity with the Commonwealth.
\xe2\x97\x8f Experience working with metrics and analytics.
\xe2\x97\x8f Project/programme management qualification.
\xe2\x97\x8f People management qualification.
\xe2\x97\x8f Global health/Public Health qualification.
\xe2\x97\x8f Proficiency in Monday.com or similar project management tools.

Tagged as: 1o years experience, charity, NGO, nonprofits, pharmacy Job Reference: Operations Lead - Programmes

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