Job Description

Operations Director - Manufacturing and Logistics

Location: Lancashire (Hybrid 3 days at sites 2 days from home)

Salary: \xc2\xa380-95,000 + car allowance + bonus + benefits

Our Client is a market leading niche manufacturer working in a marketplace with sustainability at its core. Part of a high growth parent organisation there is a real opportunity for a high potential individual with ambition to grow their career. If you thrive in an environment where transformation is an everyday part of the operation and you have exemplary leadership and senior operations experience in a manufacturing, supply chain or professional consultancy then this just might be the best role you could apply for.

The purpose of the role is to lead the operational function for our Client\'s organisation this will include Sales & Operational planning, Project managers, Installations & Maintenance, SHEQ, Procurement, Manufacturing, Distribution, Process Improvement and management of the Co-manufacturing contract. The operational division is charged with turning sales into a reality by ensuring the production of products through a contract manufacturer and deploying products and effective and providing services that meet (and exceed) customers\' expectations, in turn delivering profit for the company and helping to reduce pollution across the UK. To be successful in this role requires proven leadership ability, a love of working with, and delighting customers, experience in solving problems on the ground and in the Supply chain, at scale and delivering efficient solutions. It needs an understanding of the utilities sector and knowledge of managing a supply chain, stock, and leading field based and site based staff. You will be responsible for achieving operational & financial targets, ensuring the teams operate effectively and efficiently (whilst growing and developing talent), setting and achieving high standards, ensuring the highest level of safety is maintained for colleagues, customers, and the public, whilst maintaining, building and growing customer relationships.

The role:

• Manage all operational matters to support gross sales and ongoing reoccurring revenue streams
• Be accountable for the delivery of products and services to customers
• Provide effective leadership and promote a positive culture which develops a high performing and collaborative operational function
• Realise wider opportunities across the Division and the Group
• Help the business grow, in line with ambitious plans
• Control team capacity and distribute workload to maximise utilisation
• Identify training, development and mentoring needs for colleagues
• Lead recruitment campaigns to ensure adequate levels of resourcing
• Demonstrate visionary leadership for direct reports and support second line managers in their line management duties for other team members
• Provide technical support and direction to R&D and sales teams
• Investigate and resolve customer queries, concerns and grievances and implement strategies to avoid recurrence
• Provide weekly financial & operational Look-Forward and any other internal MI as required by the business
• Ensure financial metrics such as stock value, aged WIP and aged debt are well managed
• Work with the divisional Commercial and Operational Director and the Group Ops Director to exploit opportunities and to realise efficiencies when appropriate
• Oversee the strategic and day to day direction of all Operational function Divisional Supply chain, Warehousing, SHEQ, Data Analysis, Transport, Procurement, and Field Operations and installations
• Responsible for setting and working within department budget and cost control
• Ensure that the division is managed in the safest, most efficient, and cost-effective method possible
• Ensures Safety is at the forefront of all actions and decisions and Compliance standards are administered, monitored, and delivered
• Collaborate with managers and staff members to formulate and implement policies, procedures, goals, and objectives
• Understanding of all operating and financial systems current and future for the company and how to maximise use and return from each
• Strategically manage the network and identify key initiatives to drive year over year total cost improvements, using lean logistics principles and tools
• Complete monthly policy deployment, root cause analysis and countermeasure actions
• Assessment of equipment needs and completion of capital requests/business case
• Lead operations management including oversight of maintenance operations, capital requirements, planning and administration, safety and cost management
• Focus on servicing customers in a target market, earning acceptable rate of return on sales, maintaining growth targets and profitability
• Remain current on industry trends and provide strategic recommendations to management that keep the business on the \xe2\x80\x9ccutting edge\xe2\x80\x9d

The person:

• Degree educated as a minimum ideally with a Masters in a relevant subject area
• You will possess 10 or more years\' experience working in the Utilities, manufacturing, logistics, management consultancy or an aligned sector
• Managerial experience is required with high levels of commercial operational awareness along with relevant experience of finance, sales and operational management.
• Excellent interpersonal skills and the ability to effectively communicate with colleagues, contractors and clients at all levels are essential, as are excellent organisational and time-management skills.
• Ability to travel with nights away from home
• Work must be done right and quickly, while always focusing on accomplishing goals and demanding the highest quality work from co-workers and subordinates. Job requires strong analytical and technical abilities and demands fast, but carefully thought-out results. Strong leadership and control of the work process from beginning to end is necessary.
• Experience with overall direction, coordination, and evaluation of department
• Proven track record of successfully managing an enterprise with operations in multiple Counties
• Possesses strong interpersonal skills with the ability to communicate organisation visions and values
• Advanced analytical skills
• Conceptual, strategic thinker with demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions
• Independent, must be able to work with little direction or structure
• Strong work ethic, e.g., \xe2\x80\x9croll-up-your sleeves\xe2\x80\x9d leader
• Hands-on, customer driven focus

To apply for this influential role please email your CV

High Profile Resourcing