Job Description

Be the Organiser Behind the Operation. Make Things Happen.

We're looking for a proactive and highly organised Operations Coordinator to oversee and support our Property Maintenance division at Thompson's Refurbishments - part of the fast-growing Thompsons group.

This full-time, office-based role is perfect for someone who thrives on structure, problem-solving, and communication. You'll coordinate a busy schedule of operatives and subcontractors, handle maintenance queries from agencies and clients, and ensure our smaller works projects are delivered efficiently - from pricing to completion.

Why You'll Love Working With Us:

Generous holiday allowance to recharge

Bonus & referral schemes - get rewarded for your impact

Real career progression in a growing business

Coffee mornings & fun socials

Ongoing training & development

Supportive, motivated team culture

Company-sponsored events

Pension scheme (qualifying)

Long service awards

Your Key Responsibilities:

Coordinate and assign works to our Property Maintenance Operatives and approved sub-contractors

Maintain a high-quality sub-contractor database, ensuring reliable availability and strong performance

Manage day-to-day communication with agencies and clients, providing updates and resolving maintenance queries

Oversee call-outs and routine property jobs during office hours

Price Smaller Works enquiries using our costing templates and arrange works from start to finish

Provide project updates to stakeholders and ensure clear documentation of all tasks

Liaise with suppliers to ensure materials and resources are in place for successful job delivery

Use internal systems and tools to log, track, and manage all operational activity

What You'll Bring to the Team:

Experience in an operations, coordination, or scheduling role (preferably within property, construction, or maintenance)

Exceptional organisational skills and the ability to manage multiple priorities

Strong written and verbal communication skills

Confidence liaising with clients, field teams, and suppliers

Comfortable using job management software, costing templates, and digital communication tools

A proactive, solutions-focused attitude

Team player with a high level of accuracy and accountability

Prior knowledge of property maintenance or reactive repairs is a bonus (but not essential)

Take the Next Step in Your Career with Thompson's.

We're not just looking for someone to fill a desk - we're looking for a key team member who wants to be part of something bigger. If that sounds like you, we'd love to hear from you.

Apply now and be part of our growing success at Thompson's Refurbishments.

Job Types: Full-time, Permanent

Pay: 30,000.00-32,000.00 per year

Additional pay:

Bonus scheme Performance bonus Quarterly bonus Yearly bonus
Benefits:

Company car Company events Company pension Referral programme
Schedule:

8 hour shift Monday to Friday
Ability to commute/relocate:

Fyfield SN8: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 8 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person